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Paula Skipton
Currently Being Moderated

Bridge CS6 is frozen, no pictures displayed.

Jul 26, 2013 5:45 AM

I am asked to purge the cache, which I try to do, then NOTHING happens, just a grey big screen.  I've tried to restart bridge with the control button down, then I have an option to purge, so I do it again, and still it's frozen grey.  I just have to restart  the computer to clear it.  I can't find the library cache to clear that?  where is it?  Many thanks to anybody who can help, I've got loads of work on next week, including 3 weddings, so I really need it working.

 
Replies
  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Jul 26, 2013 6:27 AM   in reply to Paula Skipton

    I can't find the library cache to clear that?  where is it?

     

     

    Don't know the location for it on a windows machine but in Bridge Preferences Cache tab you can easily check your self because it shows the path.

     

    When you have that location quit bridge and dump the cache file. Restart Bridge holding down control key and also choose reset prefs and then try again.

     
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