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avus53
Currently Being Moderated

premiere elements 11 does not start

Jul 26, 2013 8:28 AM

Tags: #premiere_elements_11_failure_to_start

I've bought a bundle of photoshop + premiere elements. photoshop elements works fine, but

premiere elements does not start after installation without errors.

I already tried test version and registered version ( w and w/o serialnumber)

I tried double klick on the link, on the orig. file, and as admin - nothing happens on the screen :-(

I looked for the service "FLEXnet..." it's "manuell" and started several times "LicenseRecovery109" (w and w/o the 0 at start point) before and after a reboot: nothing happens :-(

I also tried the installation without "windows defender": nothing happens :-(

 

Using win8-64bit on an intel core i3 with 8GB RAM

 

Has anybody any ideas????

 
Replies
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jul 26, 2013 9:15 AM   in reply to avus53

    attach a screenshot of the error message you see.

     
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  • Currently Being Moderated
    Jul 26, 2013 2:33 PM   in reply to avus53

    Avus53 please see http://forums.adobe.com/docs/DOC-2324 for information on how to post an image.

     
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  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jul 26, 2013 3:41 PM   in reply to avus53

    you wrote, "premiere elements does not start after installation without errors" which means it starts with errors.

     

    but, if that's not true, open the directory with photoshopelements.exe, right click it (not a shortcut) and click "run as administrator".

     
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