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Janet LC
Currently Being Moderated

Moving from Windows 7 PSE 10 to Windows 8 PSE 11

Jul 26, 2013 5:04 PM

Tags: #catalog #pse10 #elements_11

Backed up catalog to external drive per instructions.  After many failed back-ups, finally got a back-up and now PSE (or Windows 8?) doesn't recognize my back-up and doesn't give me a choice to restore.  I see people have been having a lot of problems along these lines.  Any straight-forward fixes found?

  • Currently Being Moderated
    Jul 27, 2013 1:15 AM   in reply to Janet LC

    Let's try the following:

    - your external drive is connected to your computer

    - in the explorer or finder (Win or Mac) browse the folder containing the backup. This folder has a lot of files beginning by 'B000" and a file named 'backup.tly'. Double click it (or use the Mac equivalent) which should open the organizer and prompt you to restore the catalog.


    Does it start like this ?

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