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shooter frye
Currently Being Moderated

My "refine edge" tool is broken. Help!!!

Jul 30, 2013 10:58 PM

Tags: #edge #refine

I need a hand. I made a selection, clicked on "refine edge", then clicked on the refine edge tool. But when I bring it over the image, it's the circle with the line through it instead of the tool. It's driving me nuts that it won't work. It's my favorite tool. any ideas?

 
Replies
  • Currently Being Moderated
    Oct 25, 2013 6:50 PM   in reply to shooter frye

    I see the same issue on my friends computer.  I was looking for solution when I came upon this post to see if anyone had this issues...

     

    Did you find the resolove?  if not can someone please help "us" here?!

     
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  • Currently Being Moderated
    Oct 25, 2013 7:32 PM   in reply to shooter frye

    Do you have the correct layer highlighted?

     
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  • Currently Being Moderated
    Oct 25, 2013 7:47 PM   in reply to Curt Y

    Curt!  Thanks for your quick reply! ...Yes. Layer is selected see attached.

    This recently started happening.  We can't seem to ge the tool to work / or even show.  Here's a screenshot.  We really appreciate if you or someone could help.

     

    Screen Shot 2013-10-25 at 9.42.28 PM.png

     
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  • Currently Being Moderated
    Oct 25, 2013 8:19 PM   in reply to HIFI COMMUNICATIONS

    Note: I just also tried the Reset Tool, Reset All Tools, and even the Rest Tools Presets...

    Neither seem to work... This is really buggin me now...

     
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  • Trevor Dennis
    5,829 posts
    May 24, 2010
    Currently Being Moderated
    Oct 25, 2013 8:47 PM   in reply to HIFI COMMUNICATIONS

    You need to uncheck 'Show original'

     
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  • Currently Being Moderated
    Oct 25, 2013 9:41 PM   in reply to Trevor Dennis

    I tried that among other things.

     

    Finally, we did a complete uninstall of PS -- once with keeping preferences (this didn't work)

    and once wilth deleting all preferences  (this seem to work)

     

    Note:  I do recommend saving all of your Presets before doing this.

     

    Go to Edit > Preset Manager.

    Select Preset Type  from drop down...

    • Brushes

    • Swatches

    • Gradients

    • etc.

    Select all by click Cmd + A (Mac)  or Ctrl+A (PC)

    Then click Save Set...


    Save to Desktop or a Folder where you can upload later.

     


    But thanks for your help!

     
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