I need a hand. I made a selection, clicked on "refine edge", then clicked on the refine edge tool. But when I bring it over the image, it's the circle with the line through it instead of the tool. It's driving me nuts that it won't work. It's my favorite tool. any ideas?
I see the same issue on my friends computer. I was looking for solution when I came upon this post to see if anyone had this issues...
Did you find the resolove? if not can someone please help "us" here?!
I tried that among other things.
Finally, we did a complete uninstall of PS -- once with keeping preferences (this didn't work)
and once wilth deleting all preferences (this seem to work)
Note: I do recommend saving all of your Presets before doing this.
Go to Edit > Preset Manager.
Select Preset Type from drop down...
Select all by click Cmd + A (Mac) or Ctrl+A (PC)
Then click Save Set...
Save to Desktop or a Folder where you can upload later.
But thanks for your help!