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davidversdahl
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gomarkup.dll error

Aug 13, 2013 10:54 AM

When I try to open FrameMaker 11 the process fails. The problem seems to do with the gomarkup.dll file. How do I solve his problem?

 
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  • kglad
    72,195 posts
    Jul 21, 2002
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    Aug 13, 2013 12:31 PM   in reply to davidversdahl

    reinstall framemaker 11.

     
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    Aug 13, 2013 2:09 PM   in reply to kglad

    Moving this discussion to the FrameMaker forum.

     
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    Aug 14, 2013 5:14 AM   in reply to davidversdahl

    Fails in what way? Is this a standalone install of FM or part of the TCS? Did you have full admin rights to your c:\ drive when it was installed? I would look at uninstalling & reinstalling again too.

     
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    Aug 14, 2013 9:27 AM   in reply to davidversdahl

    What o/s are you running? Is your FM a standalone or part of the suite? Are you a local admin?

     
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    Aug 15, 2013 5:31 AM   in reply to davidversdahl

    Slightly unusual set up but lots of other are running FM inside VMs too - I'd be tempted to first give myself full rights to my c: drive - it's not automatic in Win7 even if you are the local admin. Then I would use a clean uninstaller like revouninstaller to scub out all traces of FM and Acrobat. Then I would reinstall. If all that fails, then I think a call to Adobe Support is in order - it's usually a free call for installation issues.

     
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