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Why does PSE 11 freeze when 'getting media' from SD Card on my Imac OS 10.8.4?

Aug 15, 2013 4:25 AM

Tags: #elements #11 #freeze #organiser #sdcard #getmedia

Why does PSE 11 freeze when 'getting media' from SD Card on my Imac OS 10.8.4?

 
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  • Currently Being Moderated
    Aug 15, 2013 9:34 AM   in reply to Mudhillrunner

    With no more info than that, nobody can say. Has it always done this? Do you leave photos on your card after importing them? Do you format the card in-camera or on your computer? Have you disabled iphoto as the photo getter?

     
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    Aug 15, 2013 10:40 AM   in reply to Mudhillrunner

    Unless you're applying a metadata template, there isn't much percentage in using the downloader on a mac. Have you tried just dragging the folder with the photos off the card to where you want to put it, then using Get Photos>From Files and Folders? Does that work any better for you? Are you using a card reader, the camera itself or a card slot in your mac?

     
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    Aug 20, 2013 6:37 PM   in reply to Mudhillrunner

    Try, by all means, but you won't get any kind of PSE help from Apple, I'm afraid.

     
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