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Lord_Magers
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Lightroom 5: CryptUnprotectData

Aug 17, 2013 3:46 PM

Tags: #lightroom #cryptunprotectdata #lr5

When I try to publish pictures to Facebook, I receive an error: 'An internal error has occurred. There is something wrong in CryptUnprotectData.' I have tried restarting the program, restarting the computer, repair installation, and uninstall/reinstall. My OS is Windows 7.

 

Thank you for the help.

 
Replies
  • Currently Being Moderated
    Aug 20, 2013 11:16 AM   in reply to Lord_Magers

    I have same problem.

     
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  • Currently Being Moderated
    Aug 20, 2013 12:14 PM   in reply to ccbg65_cat

    The solution is in this other thread.  You need to delete a part of your preferences file

     

     

    http://forums.adobe.com/thread/705684?tstart=0

     

     

    Finally I deleted this section from LR preferences file:

     

    ["pw_pw_com.adobe.lightroom.export.facebook_com.adobe.lightroom.export .facebook_1462068433Key"] = "AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAAdUMU.........qAAAABAAAADplLE740dKWYP QsWhXy6HDAAAAAASAAACgAAAAEAAAAHcIKRNCHbMrYTlEF1NkPiNgAAAAQZXSdYJ/Rn/V / iT7f6NbYuWcXMZoF+Tsq7FYmPwa/rgeNpM0ivh0ORw+0Cf79UJZ0iI4..........ACeA 0 0GwYQ8ysXk/F+dL7HgW30m3",
        ["pw_pw_com.adobe.lightroom.export.facebook_com.adobe.lightroom.expor t.facebook_1462068433UID"] = "AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAAdUMUGLoh...................gAAqAAAAB AAAACQ/ZttXZ5yoLi1TuDl2buNAAAAAASAAACgAAAAEAAAAKgcUFBO/9CbtXTicEq9p4Y Q AAAAog5VGeJ+OJX77q7W7wulghQAAAAheEDhrCk2C7mDzr99UG/AvGm/7A==",

     

    and it help.

    maybe it helps you.

    LR preferences file: C:\users\USER_NAME\AppData\Roaming\Adobe\Lightroom\Preferences (in Windows 7)

    or C:\Documents and Settings\USER_NAME\Application Data\Adobe\Lightroom\Preferences\ (in Windows XP)

     
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