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CS2 Installation failure due to missing file

New Here ,
Aug 17, 2013 Aug 17, 2013

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I had downloaded Photoshop CS2. It installed up to within a minute of completion, then stalled. The message read: "Required file missing. Step failed: run postflight script for Photoshop CS2."

What's missing and how/where do I get it?

Thanks

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Adobe Employee ,
Aug 17, 2013 Aug 17, 2013

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Hi Enrst,

Please find the system requirement to install CS2: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_Older_Vers... .

If your machine meets the system requirements for installing CS2 then kindly download CS2 from the mentioned link : https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads and try installing again.

Regards,

Romit Sinha

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New Here ,
Aug 17, 2013 Aug 17, 2013

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Well, I tried it once again. Perhaps I am an idiot? The requirements for the OS end at 10.3.8.

I am using 10.5.8, and CS2 ran on it just fine till my hard drive crashed. Is this the problem?

Maybe I should D/L Creative Suite instead of Photoshop CS2.

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Adobe Employee ,
Aug 18, 2013 Aug 18, 2013

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Hi Enrst,

Download CS2 from the above mentioned link and try installing from the user account with admin privilage. Please let us know whether it worked.

Regards,

Romit Sinha

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New Here ,
Aug 18, 2013 Aug 18, 2013

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Sorry, friend, what does "installing from the user account with admin privileges" mean? Would you kindly clarify that for this old timer? Around age 70 the brain is always in a "near death" position.

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Adobe Employee ,
Aug 18, 2013 Aug 18, 2013

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What I mean to say is you should have admin privilage to install the software.

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New Here ,
Aug 18, 2013 Aug 18, 2013

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Well, the computer I'm trying to install CS2 on is in my living room (I've owned it for many years) and when my Mac asks for my password I give it. Then my story becomes a repeat -- at one minute to finishing it stalls.

Where to from here?

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