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Adobe Shockwave

Aug 17, 2013 6:47 PM

Sometimes when I install adobe shockwave on a pc for use in Allstate Go Gateway application, the gateway application does not recognize that the adobe product is installed.  Reinstalling either/both shockwave and the gateway does not help.   Other times, on other pc's the problem does not appear.


Configuration is Dell Optiplex 755 or 780 with Windows 7 Pro sp1, IE 10.  Java 7.25 and citrix zenapp web plugin.


Thanks in advance for any helpful info.




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