This issue has been going on since about 3-4 months ago. Took a while to get familiar with workflow. But now I'm stumped big time and clients are getting impatient.
I will import a encoded video and audio file into encore. (.m4v & .ac3 ) and >new timeline and such
looks great and no issues detected in Encore... it doesn't try and re-encode cause I already set the bitrate to around 20-22kbps
I author a put together a simple menu and burn to disc.
Crappy result 1: Put it in the Blu Ray player in the living room and it plays fine for a while and then around 20-30 secs or so I notice 1 single frame of video - half of it is snow..just a flicker of half framed snow. a little time goes by and notice it again. It may do this through the whole video every minute or sometime 10 minutes...
Crappy result 2 :Another issue is audio just drops out for about 5 minutes and comes back... If I rewind the video and play it back.. it doesn't have audio drop out in the same time in the video.
Crappy result 3
Another issue .... this is from the brides email :
"So i just tried to watch both Blue ray disk. I tried it on 2 different blue ray dvd players. They are both freezing right after the boys pre ceremony part. "
I burned a copy from the image file this bride is complaining about and it played fine through the whole video.
I was thinking maybe I have a bad Blu Ray drive or discs ... however I'm not sure of this cause I do get errors often trying to burn discs direct from encore.
Here's what I have
Blu Ray internal: Asus BW-12B1ST 5months old
Can't tell you what BD-RE I am using at the moment but can someone recommend Discs and a good Drive? Cause I'm about to go buy new ones and throw these down the crapper
Try using Encore to burn to a Blu ray folder then use the free imgburn program to burn the discs. This does a much better job of burning the discs and it will also verify them after the burn to make sure they are ok.
What brand of media? That could be a big factor.
Also, is it possible to post a screen shot of the AME encoding settings, to make sure that looks good?
Safe Harbor Computers
I recommend only Falcon Pro blanks, for both DVD and Blu-ray.
They're not the cheapest, but they are the absolute best. I routinely saw fewer errors on my Falcon burns than I did on my Hollywood pressed disks.
Direct link to http://www.imgburn.com/index.php?act=download (send the author a PayPal donation if you like his program)
I use Imgburn for ALL of my disc writing... backup files/folders as well as Encore output
I purchased a Pioneer BDR 208D BluRay burner and Phillips Blu Ray-R discs and Verbatum DVD-R's and haven't tried it yet but will post results in the coming weeks. So far I burned several weddings to DVD and BluRay using Asus drive and older discs at 1X speed and haven't heard any bad news from anyone yet. So maybe it was just the burn speed.