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uxdesign3000
Currently Being Moderated

guides disappear mysteriously (not in preview mode)

Aug 22, 2013 6:03 PM

Tags: #indesign_cs5 #guides

I'm having an odd problem where I have a master page with guides. The guides show up in some pages with that master, but doesn't show up in others with that same master. And on the ones that it doesn't show up in, I can't drag a new guide onto those pages - it just disappears once I let go of it. On the ones it does show up in, I can drag new ones on. However, even on the pages where I can't see/add the blue guides, I can see the pink margins.

 

I'm in normal mode and guide visibility is on. I've restarted InDesign to no avail. I'm running CS5 v.7 on OSX 10.8.3. Any ideas?

 
Replies
  • Currently Being Moderated
    Aug 22, 2013 6:06 PM   in reply to uxdesign3000

    Most likely someone set the guides with a View Threshold higher than the 5% default.

     

    Try zooming in on the page. I think the guides will appear.

     

    If not, we'll try something else.

     
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  • Currently Being Moderated
    Aug 23, 2013 3:03 AM   in reply to uxdesign3000

    Take a look at the "Preferences -> Guides & Pasteboard -> Guide Options". See whether "Guides in Back" is on. When this option is active, guides stay behind all the opaque elements. Maybe some pages of your document have images or colored frames over the guides; that's why you're not seeing them.

     
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  • Currently Being Moderated
    Aug 23, 2013 10:20 AM   in reply to uxdesign3000

    Are you trying to save as IDML?

     
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  • Currently Being Moderated
    Aug 23, 2013 11:33 AM   in reply to uxdesign3000

    Maybe guides are on a layer and that layer is invisible? Treshold set by guides from Layout menu instead of preferences?

     
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  • Currently Being Moderated
    Aug 23, 2013 12:16 PM   in reply to uxdesign3000

    You're going to need to post that file somewhere for someone to look at

    I think.

     
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  • Currently Being Moderated
    Aug 23, 2013 12:22 PM   in reply to uxdesign3000

    I wonder if they might have been overridden and deleted at some point? Do they appear if they master is reapplied?

     
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  • Currently Being Moderated
    Aug 23, 2013 12:44 PM   in reply to uxdesign3000

    It looks corrupted. Saving as IDML (as suggested by Salah) seemed to fix it; all the guides appear normally.

     
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  • Currently Being Moderated
    Aug 23, 2013 2:06 PM   in reply to uxdesign3000

    I had a look at the file history and there have been quite a few "minisave recovery" incidents, so it's not surprising that the file have been damaged.

     
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  • Currently Being Moderated
    Aug 23, 2013 2:09 PM   in reply to uxdesign3000

    Opened in InDesign CC and all guides are visible.

     
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  • Currently Being Moderated
    Aug 23, 2013 2:26 PM   in reply to Bob Levine

    @Bob: Strange. I also opened the file in ID CC and had the exact same issues the original poster was having. Page 4, for example, which she labeled with "THIS SCREEN HAS NO GUIDES! WHY?", shows no guide at all. And if I try to insert a new guide in that page, the guide instantly disappear.

     

    Saving as IDML fixed the problem and all pages showed as expected.

     
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  • Currently Being Moderated
    Aug 23, 2013 2:35 PM   in reply to uxdesign3000

    Really strange.

    Duplicating the page causes guides to appear but only on new duplicate.

     

    --

    tomaxxi

     
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  • Currently Being Moderated
    Aug 23, 2013 2:56 PM   in reply to JoaoCP

    Whoa. Missed that page four thing....sorry.

     
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  • Currently Being Moderated
    Aug 23, 2013 3:36 PM   in reply to uxdesign3000

    Constant crashing is an indicationof a major problem.

     

    Put your crash report on PasteBin.com (NOT here), then post a link to it here.

     
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  • Currently Being Moderated
    Sep 11, 2013 12:09 PM   in reply to uxdesign3000

    The very first thing you need to do is run the latest update for CS5.

     

    That last crash from today says the bounding box is too big, I think, which may well mean the file is now corrupt, or at least any of the problem frames.

     
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