I am having some problem with changing Label in Bridge CS3 and CS6 in windows.
1. In Bridge CS3 (Windows XP), most of the time with most of the files, there is no problem. But I found that in some files, the Label does not get changed. I usually change Label by right clicking on the picture, then Label and select any Label. When I do so in those files, nothing happens. But when I rename the file by changing or adding just a single character, then it works. And if I again rename to original name, it still works. But without renaming the Label does not change. Again this does not happen with all pictures, but occationally with some. We usually receive pictures from different clients for editing purpose.
2. In Bridge CS6 (Windows 7), if you create lot of Path using Pen tool in Photoshop for the purpose of removing background, you save the file, close, and change Label in Bridge, again open the file in Photoshop, you see no Path in the Path Pallette. So that means, changing Label works, but it removes the Path from the file. But if there is small amount of path, then no prboblem. But if there is lot of path, like you need to create for a necklace to remove background, then the problem arises.
I am using Bridge for a purpose where it is very helpful so I really need to use Bridge, and Labeling feature is the most important to me, but after feaguring out this problem, I am really tensed as to whether or not I will find a solution to this. So any help, guidance will really be appreciated.
Thanks very much in advance for any solution.
What kind of file type are you using that don't show the work path after labeling?
I can't imagine adding metadata to the file will delete the path, did you use a PSD file with layers. Have you checked the channels panel if there is still an alpha channel for the path you created present?
Bridge CS3 was a very problematic version with lot's of trouble, most of them are solved with either a reset of the preferences (hold down cntrl key while restarting bridge and choose reset prefs) or this in combination with purge cache.
I have re-checked the issue and I found that the problem is with JPG file. There is no problem with PSD or TIFF file. I have checked this for CS6. If there is lot of path, the entire path layer is deleted when you change the label. If you want to check yourself let me know I will send you that exact file with paths in it.
The path is not an work path, I saved the path with name "Path 1". And I did not create any channel for the selection.
Reseting won't work because I tried the same file in few Pcs and one Mac as well, and found same problem.
Any help or advise will be appreciated.
I have re-checked the issue and I found that the problem is with JPG file.
I wasn't even aware you could save a path to a jpeg file (always use PSD because of wanting to keep the Alpha Channel, jpeg only can contain 1 layer and no alpha channels and/or transparency).
However I tried it on a file with a simple path and one with a complex path. It seems indeed you have found a bug. The simple path is no problem but the more complex path is indeed disappearing.
It is not only label but also rate or adding IPTC in the description field. The moment metadata is saved to this jpeg file and reopened the earlier present work path of a more complex path is gone.
Despite the fact that to my opinion a jpeg is not the most suitable file format for saving a work path this should not happen. If a work path is saved to a jpeg then it should be kept saved after just altering metadata in Bridge.
It still is the same behavior in Bridge CC because that is what I use. Don't know when it started but it still needs to be repaired
Here is the link for filing a problem or bug:
To further investigate the issue I would need access to the files, so I would request you to please email the following files to email@example.com:
1. JPEG file having path information but not yet edited in Bridge.
2. Same file after it is worked upon in Bridge.
Don't want to answer for Armolla but it is not file depending, only file type depending.
I can easily reproduce this problem on every jpeg file, so so could you do also I like to think
Just be sure to have a more complex path because a simple (relatively) path don't know where the changing point lies but a simple rectangle has no problem in saving to a jpeg, jet a multiple selection path with pen tool created (e.g. around a person) will be deleted after saving the jpeg.
I don't have these test files anymore but as said, easy to reproduce
Hi Armolla and Omke,
I tried to reproduce the problem mentioned by you with couple of files but could not succeed. i once again request you to please send across the files as mentioned in my previous reply.