I have spent hours with Adobe chat support concerning Photo Mail in PSE 11.0 using Windows 8.0/Outlook. Literally hours and hours. Photo Mail does not work with Outlook. Windows Live Mail and Adobe E-Mail Service also do not work. This is not a firewall issue. I have verified this with the Norton 360 technical folks. Like many, I have used PSE first and foremost for the Photo Mail feature. This problem needs to be fixed ASAP! Hard to believe this product was released with such a major problem. Just look at other discussions in Photoshop Elements, others are just as frustrated.