I requested a platform swap on previously purchased product (Photoshop CS6) on 8-21-13. Was told it would take 2 days and I'm still waiting. Anyone know how to speed up this process?
You can always use the trial until your serial number arrives:
CS6 product downloads
you are also welcome to contact our support team at http://adobe.ly/yxj0t6
Mylenium -- OK, I will try the trial version, but which platform is it - Windows or Mac?
Mandeep5062 -- I've contacted Adobe twice in the past week (8-21-13 & 8-23-13) and have an open support case which indicates "pending response from Adobe".
Thanks for your responses.