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The "Save As" feature closes Adobe Standard without saving

Aug 27, 2013 7:28 AM

Tags: #windows_7 #save_as #adobe_pro_x

The only recent changes to my computer was upgrading from Windows XP to Windows 7, and upgrading the flash player.

I have Adobe Acrobat X Professional, version 10.1.3.   Before the upgrade from Windows XP to Windows 7, I had no difficulties. Now when I try to use File: Save As... the program closes and does not save any changes made to the document.


The document is stored on a network drive, not my personal computer. When I move the adobe file to my personal computer, everything works fine. Oddly, I do not have this problem with Microsoft Office products (not a rip on any brand name, I was just testing the other software I had on my computer to see if it was affected.)


I have tried going to Help ==> Repair Acrobat Installation and there was no effect on the problem.


It is extremely inconvenient to have to move (very large) files off the network drive, make changes, then move them back to the network drive.  Are there any Adobe-related fixes I can try?


(If not, I hope this work-around helps others having a similar issue with the Save As feature and network drives.)


Thank you in advance for any help/advice offered!

  • George Johnson
    11,658 posts
    Aug 11, 2002
    Currently Being Moderated
    Aug 27, 2013 8:52 AM   in reply to AVergauwen

    [Moved to Creating, Editing & Exporting PDFs forum]

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  • Currently Being Moderated
    Aug 27, 2013 6:36 PM   in reply to AVergauwen

    You might try updating to 10.1.4, but I doubt that will help. Historically, Acrobat has had problems with network drives for file storage. I have no clue why and it seems to be related to the type of network. It is strange that the performance change when you changed OSs, but the protocols used by Win7 may be different (I am making a wild guess about something I know little about, but it might head you in the right direction).

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