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Video Clip incompatable with premier elements 11

Aug 27, 2013 7:32 PM

Tags: #elements #11 #premier

I have taken a small video clip with my fuji camera.  I downloaded this clip to my computer.  I then tried to import it into premier elements 11 so that I could edit.  Error message received is 'this file is not supported or required codec not installed'.  Is there a simple solution to this problem?  Also for the future if I was to purchase a video camera what should I look for so I know my video clips will be compatable?

  • Currently Being Moderated
    Aug 27, 2013 8:18 PM   in reply to Susanbess

    Does your camera produce Motion JPEG aka MJPEG?



    - and Fuji


    >purchase a video camera what should I look for


    Ask here with brand/model and someone will comment

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  • Currently Being Moderated
    Aug 27, 2013 9:13 PM   in reply to Susanbess



    Given you are using Premiere Elements 11. On what computer operating system is it running?


    What is the specific model of the Fuji camera that you are using and what have you set for recording? Do you see any mention of an .avi file extension and/or the resolution 720p (1280 x 720)? Did a utility come with the camera to supply necessary codecs?


    It is best if you post a MediaInfo properties readout for the video file that is giving the error message.

    You could also try looking a video and audio codec status via the gpot utility


    What is the file extension for this video? And, have you ever gotten this video to import successfully in Premiere Elements (any version)?


    But, if you have any difficulties with that, we can always try to figure out the video properties from the brand/model and settings for the camera.


    Once we figure out what went wrong here, we will be better able to advise on matters moving forward with other video editing projects.


    The answers will be in the details.


    Looking forward to your follow up.





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