- I have bought the membership in June!
- I have installed and uninstalled!
- I have read these discussions!
- I have chatted to a customer server!
- I have uninstalled again, re-booted and still, the InDesign that I download from my own account is the 30 day trial version, which is over.
I WANT MY INDESIGN OR MY MONEY BACK!
I don't get any error messages when installing the software. My only problem is (besides the short fuse) that when I open my InDesign it tells me my 30 day trial is over and asks me to buy the software, which I allready pay for.
I looked for solutions here in the forums, but the downloading problem is difficult to locate without any error messages.
AstraGraphics77 it is likely you are facing configuration issues with your network connection. Please try the steps offered by Mylenium in message #1 so you can restore connectivity to the Adobe software and it will then be able to validate your membership.
I would have tried to fix the network, but there is nothing to fix. Can it be the 4G network that is a problem?
The downloading apparently succeeds. Only error message the computer shows is "trial version has ended". I uninstalled all my adobe software and tried to download again. The CreatveCloud shows that download has been completed and the software updated.
AstaGraphics if you have tried the steps listed in Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html and are still facing difficulties then I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.