I am trying to import subtitles from a software called Aegisub to Adobe Encore, but i am receiving this error message:
The software that is used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.
I have exported the subtitles as an Encore text file but it still won't allow me attach these to my video. I have exported the video from Premiere as an H.264 and that slots into Encore just fine, i just need to use Encore to attach the subtitles.
Can anyone tell me what i might be doing wrong?
I have tried importing it as both. I originally imported it as a .txt file and got the same error message so i thought if i exported as an .ncor Encore would recognise it and open it up but it was the exact same message.
I feel it may be a problem that is way out of my understanding or control.
Thanks Stan. I think this is probably the answer but seeing as i am doing this at work, it is telling me the action was stopped because it needs to be checked by an administrator.
If i manage to succeed, i shall let you know. I was trying to import as an asset, wrongly, so this is probably going to be the solution.