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?How to use the Adobe Cloud Packager to install Acrobat

Aug 30, 2013 3:42 PM

I am trying to install Adobe Acrobat using the Adobe Cloud Packager. I can create the Package but the installation fails.

  • Currently Being Moderated
    Aug 30, 2013 3:55 PM   in reply to LizAuchincloss

    Hi LizAuchincloss,

    Please install Acrobat from the Exception folder using exception deployer command line:


    The following command is used to deploy Acrobat for Windows. (You will recollect that Acrobat for Windows should be deployed before deploying the main package.) The --mode=pre option specifies that Exceptions Deployer Application is run before deploying the main package. The installLanguage is specified as en_US (US English)—this option is also mandatory while deploying Acrobat for Windows.


    ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US


    Please refer the mentioned kb: er.html .



    Romit Sinha

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  • Currently Being Moderated
    Aug 30, 2013 5:21 PM   in reply to LizAuchincloss

    Hi Liz,

    Please follow the mentioned steps:


    1. Open Command prompt in elevated mode ie. run as admin.

    2. Type cd\ and press enter

    3. Type cd "path to Exception Deployer" enter

    4. Paste the command "ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US" and wait till you get return code 0.


    If you get any error message then copy the Package on the desktop and repeat the above mentioned steps.



    Romit Sinha

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