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simplyjerett
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FWCS6 Updated Failed

Aug 30, 2013 2:42 PM

Trying to update my FWCS6 through Adobe CC Manager - version currently 12.0.0.236 - and I get "Update Failed - Errors encountered during installation (U44M1P7)".  Any ideas?

 

I also got this when trying to update my PSCS6 and my AICS6.  Ended up just killing the CS6 version and downloaing the CC version of these two but FW doesn't have CC version (again thank you adobe   )

 

Any thoughts?

 
Replies
  • Currently Being Moderated
    Sep 1, 2013 8:17 AM   in reply to simplyjerett

    I too cannot update Fireworks CS6 - have tried uninstalling and re-installing but to no avail - any ideas Adobe?

     
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    Sep 5, 2013 10:49 AM   in reply to simplyjerett

    Same as simplyjerett and ianben, I too have consistently gotten errors when trying to update Fireworks CS6 after being told by Adobe CC Manager that an update was available. Says the update is to correct bugs. It will download and go through 100% of the install and then fail. I must have tried it a half dozen times and have given up.

     
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    Sep 5, 2013 11:06 AM   in reply to sterling3145

    Have you tried downloadingthe patch seaprately and installing it the "old fashioned way"

     

    Download the patch here:

     

    http://www.adobe.com/support/fireworks/downloads_updaters.html

     

    Shut down Creative Cloud and run the update manually.

     
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  • Currently Being Moderated
    Sep 5, 2013 2:03 PM   in reply to JimBabbage

    Yes I have Jim and it worked, thanks for the post.

     

    Ian

     

    ---

    Ian Bennett

    Lecturer

    Department of Communication, Film and Media,

    Anglia Ruskin University,

    East Road,

    Cambridge

    CB1 1PT

     

    ian.bennett@anglia.ac.uk

     
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