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Pee a
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How do I get A newly installed Scanner to show up in " IMPORT "

Aug 30, 2013 4:20 PM

How do I get a newly installed Cannonscan8800F Scanner to show up in " IMPORT "

 
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  • Currently Being Moderated
    Aug 30, 2013 5:07 PM   in reply to Pee a

    What version of photoshop elements and operating system are you using?

     
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    Aug 31, 2013 7:27 AM   in reply to Pee a

    Have you restarted your computer? It's an old-fashioned thing to do but sometimes necessary for PSE to see the scanner.

     
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    Aug 31, 2013 7:28 AM   in reply to Barbara B.

    Also, did you install TWAIN plug-in? You must do that, if you haven't. Go to applications>adobe photoshop elements 11>support files>optional plugins and move the ImportModules folder from there to applications>adobe photoshop elements 11>support files>plugins.

     
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    Aug 31, 2013 1:18 PM   in reply to Pee a

    What installing the twain plug-in, you mean? Go to your applications folder. Find the Adobe Photoshop Elements 11 folder. Look in there for a folder called support files, then for a folder called optional plugins. In the Optional Plugins folder, there should be a folder called ImportModules. Just drag that from the Optional Plugins folder to the regular Plugins folder.

     

    This will be infinitely easier to do if you put your applications folder window into list view, not the default icon view. To do that, click this button at the top of the window:

     

    Screen Shot 2013-08-31 at 4.17.27 PM.png

     
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    Aug 31, 2013 1:59 PM   in reply to Pee a

    Great, glad you got it working.

     
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