Last night my AI CC started crashing every time I tried to move an object. I tried it in all different files with the same result.
I have run all updates to all my Adobe software and restarted several times. I have un and reinstalled AI. Per a previous discussion thread for a similar problem with CS6, I have just now tried restarting in safe mode.
With this latest restart, the program seems to handle moving but everything is now running unbearably slow.
Any suggestions for what to try next?
Have you tried to reset the preferences (lose down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible), or Move the folder with Illy closed (more tedious but also more thorough and reversible))?
Running the Cleaner Tool between uninstalling and reinstalling clears all the mess that may linger after a simple reinstallation.
I have restarted yet again (second time after safe mode) and now AI seems to be working. So I think all is well for the moment.
Mylenium - Thank you for your reponse, I will make sure to include crash logs if I post another question.
Jacob Bugge - Thank you for your response, glad to know another thing to try if the problem returns. I did not realize that reinstalling does not automatically reset/clear everything.
Sometimes restarting the computer helps but it is also good next time something unexplainable happens to try and restart the computer onot one time but three times, I am not sure of the reason but I think it has to do with overwriting a abnormal startup glitch the system itself does not want.