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trying to reinstall CS5 on OS 10.5.8. Program was uninstalled but when I try to reinstall I get "can't open application "install" because it is not supported on this architecture.
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run the cleaner, http://www.adobe.com/support/contact/cscleanertool.html
restart your computer
then try to reinstall
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when I try to run the program I get the same message
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cs5 installed with no errors?
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The original install was done without errors.
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in message 2 did you mean to say, when i try to re-install the program i get the same message?
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Yes
Connected by DROID on Verizon Wireless
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attach a screenshot showing the file you are clicking.
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I can’t get grab to work on the screen image.
What I did was click on the adobe link and downloaded the cleaner tool.
On the screen I clicked on “Adobe Creative Cloud Cleaner Tool” and then got this message;
“You can’t open the application ‘Adobe Creative Cloud Cleaner Tool’ because it is not supported on this application”
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you downloaded the mac .dmg version of the cleaner?
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yes
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click the link in message 9 to see how to take and attach a screenshot.
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