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ttrusty
Currently Being Moderated

After upgrade welcome screen no longer displays

Sep 3, 2013 11:23 AM

After updating to Dreamweaver CC 13.1 I now receive this error message in place of the welcome screen each time I start Dreamweaver:

 

File Not Found

Dreamweaver could not find the file

"file://Macintosh%HD/Applications/Adobe/%20Dreamweaver%20CC/Configurat ion/Content/Welcome/Flash/start_content.html" to load

 

ERR_FILE_NOT_FOUND

 

I traced the path to confirm that the file exists and it does. I saw that someone else had the same problem but for some reason that discussion was locked before the solution was revealed. Please advise. Thanks.

 
Replies
  • Currently Being Moderated
    Sep 3, 2013 12:25 PM   in reply to ttrusty

    Hi ttrusty,

     

    I asked the product team to verify this problem, and they could not reproduce it.  I will check with them again today.

     

    Thanks,

    Preran

     
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  • Currently Being Moderated
    Sep 3, 2013 8:48 PM   in reply to ttrusty

    Hi ttrusty,

     

    The path that you have mentioned seems to have an unwanted '/' (without the quotes) in "Adobe/%20Dreamweaver%20CC".

     

    Can you please ensure that there is no extra '/' (again without the quotes) after "Adobe" in "Adobe/%20Dreamweaver%20CC".

     

    Also, there is an extra SPACE in "Configurat ion" (Configurat%20ion). Please remove the extra space.

     

    Please try that out and let us know if it resolves your issue.

     

    Thanks,

    Arindam Ghosh

     
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  • Currently Being Moderated
    Sep 3, 2013 10:12 PM   in reply to Arindam_G

    Hi ttrusty,

     

    We are aware of this issue and have a workaround for this

    Check out http://forums.adobe.com/docs/DOC-3771

     
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  • Currently Being Moderated
    Nov 2, 2013 9:29 AM   in reply to Arindam_G

    I have this same problem but don't know where to change it....

     
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