I recently bought and installed Premiere Elements 11 onto my MacBook. When I try to open the editor, a box comes up that says I can try the trial or purchase. i have already purchased and downloaded, so what's going on?
Activation and serial number issues need to be addressed by Adobe directly.
Please use the following link to get to Adobe Chat who should quickly and effective define and resolve your issue.
Once the link opens, click on the "I still need help" button to get the Adobe Chat pop up.
We will be watching for the outcome.
By the way, I forgot to ask, what did you purchase
Premiere Elements 11 Mac (Adobe)
Adobe Premiere Elements 11 Editor (Mac Store)
Adobe Premiere Elements 11 Quick Editor (Mac Store)