Since moving LR4 to Mac OS X 10.8.4, I had run into a problem deleting photos. When using the delete key, I'd get the usual dialogue about "delete from disk" or just "remove it from Lightroom." If I chose the former, an error message would pop up saying "This volume does not support The Trash." I gathered from reading the Lightroom Forums that this problem has been driving a bunch of people crazy, and that it's been around at least since Version 3 of LR, and there doesn't seem to be a 'one-size-fits-all' solution. Is it the OS? Is it Lightroom? What exactly is the culprit?
All I can say with certainty is what fixed the problem for me. And it was simple.
1. Call up the Info panel of the volume with your photos.
2. Make sure permissions is granted (i.e., "Read & Write")
3. Check 'Ignore ownership of this volume.'
Just doing Step 3 fixed the problem.
There may well be a deeper issue going on that I'm not understanding, but at this point I'm just happy to report what worked. For me at least, it had to do with the Permissions and Ownership of the Volume. Good to know. I hope this helps folks who encounter this frustrating situation.
I just got the following procedure from Adobe, which fixes the problem. Changes should be made on the INTERNAL hard drive as follows:
1. Macintosh HD>>Library>>Application Support>>Adobe
2. Right click on "Adobe" folder, choose "Get Info".
3. In "Sharing and Permissions" section, add your user account if it is not already listed.
4. Change permissions to "read and write"
5. Click the gear icon at the bottom and choose "apply to enclosed items."
6. Close info window
1. Return to finder, click "Go" menu and type "~/Library
2. Find the "Adobe" folder and repeat steps 2-6 above
I have been having the same problem as Gary; tried both the solutions described above and it has made no difference, I still get the message 'This volume does not support Trash'.
This problem only appeared with LR 5 and it seems to me that it's something Adobe need to fix.
Anyone else got any ideas?
Martin, one of the murkier areas in OS X is Permissions. The average user doesn't really understand how they're administered (I certainly don't), and they can get pretty messed up sometimes. In my experience, the practice of cloning a hard drive (to move your files to a new drive, for instance) can lead to goofed-up Permissions. And if you have more than one user account, you can run into issues with ownership. I had cloned a drive and added a new user account before running into the "Does not support the Trash" problem. For me, checking the ignore ownership box—as I wrote above—fixed the issue, but only temporarily.
I recently bought a solid state drive to use as a "booting" drive for my Mac Pro. I booted into OS X Recovery, fired up Disk Utility, and made sure that Permissions on the newly-formatted drive were okay. I then reinstalled OS X (in my case, Mountain Lion). I then used Migration Assistant to move the files and apps over from the old disk. (Some Adobe support techs will tell you that 'professional software' should be installed directly, not by using M.A. This is most likely true, but in this particular case, I had no problem with the Adobe Creative Suite/Lightroom being moved by M.A. It works fine.) I also went back to only having one user account.
The upshot of all this is that "This volume does not support the Trash" no longer appears. The Permissions/Ownerships have been sorted out; the disk is healthy. Could Adobe make Lightroom more robust in how it handles Permissions/Ownerships? Or is Apple to blame for not giving us easier ways to manage messed-up Permissions? Maybe both... although I'd look to Adobe first, since it's their software that is giving you this message. I absolutely don't think it's limited to LR 5... it's been going on for several versions.
So while I can't tell you exactly what to do in your case, I hope my overall experience gives you some insight into what's happening and why. There can be a happy ending, but you might have to put in some sweat equity.
I have an external HDD used purely for my photos, not for cloning the system (I have a separate drive for that) so I suspect that the solution you describe would not be appropriate in my case.
Many thanks for replying though. Any other suggestions are welcome though I still think this is Adobe's problem.
Martin, this thread on the Adobe Forums takes a different tack to the problem: it uses Terminal to tweak the Trash permissions. It's not exactly what you describe having, but it might be close enough to be worth trying.
I came across a workaround on the web in a forum (can't remember which one) and it's simple.
In the Finder, go to the root level of the external HD which contains your photos; create a new folder, call it anything. Immediately delete the folder.
Return to LR and you should find that photos delete normally after that.
This seems to reset the permissions problem though you have to repeat this workaround every time you reboot your Mac.
Hope this helps.