I am trying to download and print some insurance forms, which are accessed by Elements on my Windows 8, but a box keeps popping up requiring a Documents Permission password. I do not know of any password, and have never needed one before. My agent has confirmed he is not sending it encrypted with a password requirement.
Elements is a poor choice for this. If they are pdf forms, if you have windows you want to open them in Adobe reader, which you can get by going to the main page of adobe.com and looking for the link. If you have a mac, use Preview.app.