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Gaurav Mody
Currently Being Moderated

Unable to view Rupee Symbol in Pdf file exported from Crystal Reports

Sep 11, 2013 12:46 AM

Tags: #acrobat #pdf #symbol #11.0.3 #rupee

I have 2 Servers (viz. Server 1  and Server 2)

I am NOT able to view Rupee Symbol on Server1(LIVE server) on using export to pdf from Crystal report

Whereas I am able to view Rupee Symbol on Server2(UAT Server) on using export to pdf from Crystal report

Rupee Fonts on both the server are same

Please provide a way out or tell me how to troubleshoot the same

 

Server 1 Details (If Required)

-Windows Server 2008 R2

-Adobe Reader 11.0.379

-Crystal Reports 13.0.1.220

 

Server 2 Details (If Required)

-Windows Server 2008 R2

-Adobe Reader 11.0.379

-Crystal Reports 13.0.1.220

 
Replies
  • Currently Being Moderated
    Sep 11, 2013 1:28 AM   in reply to Gaurav Mody

    Do you have the extended font pack installed on both servers?

     
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  • Currently Being Moderated
    Sep 11, 2013 8:55 AM   in reply to Gaurav Mody

    The first line of that page is "Adobeᆴ Readerᆴ X Font Packs enable you to display and interact with documents" So, not just interact, but display!

     

    I don't think it will help, but the font packs are very relevant to people who want to display PDF files in certain languages.

     

    It will do no harm to try installing, even if already installed.

     
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  • Currently Being Moderated
    Sep 11, 2013 7:47 PM   in reply to Gaurav Mody

    Gaurav Mody wrote:

     

    1) How should I check whether the extended font pack is installed on the server or not ?

    In Control Panel | Programs and Features, there would be an item called

    ar_icon.pngExtended Asian Language font pack for Adobe Reader XI

     
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  • Currently Being Moderated
    Sep 12, 2013 6:01 PM   in reply to Gaurav Mody

    Sorry, I have no other idea.

     
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