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Unknown genre error

Sep 11, 2013 4:16 PM

App is multi folio, producer and builder are version 27, viewer is version 24, app tests fine from folio builder to iPad, assets and p12/mobileprovision files are all green light.


When .ipa file is downloaded from app builder onto synched iPad I get a "genre error" with app icon grayed out on iPad screen.


Created test folios and getting identical results. I'm mystified... suggestions for a fix? Thx


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