I'm hoping someone can help me out here. I'm at my wit's end after wasting an hour and a half with an Adobe chat person who couldn't figure this out.
In previous versions of Acrobat, one was able to add pw-protection to multiple documents at once using the batch process, and conversely, one was able to REMOVE that pw-protection using a similar batch process. I now have about 150 documents that all have the same password, which I must remove because of the need for edits. In v. 11.0.4, however, this capability seems to have disappeared. The chat support person said the only way to do it was to create an Action, but then be willing to re-enter the pw for each and every file! 150 times! Surely we haven't gone backwards in this version?! Say it ain't so!
If anyone knows how to do this, I would be very grateful. It seems a shame that I would have to revert to an older version to get this job done (with the hassle of uninstalling/installing to boot).
Dave, thank you so much! I can't wait to try this tomorrow. As you said, my initial action to add the pw was done in Acrobat X, which I no longer have on my computer (and I said worse words than mondo suckage!)
The only difference I have from what you describe is that mine is not an open pw, just a restrictions pw to limit copying text, graphics, editing text, etc. I assume your method will work on either type of pw. Will let you know!
Yes, it will remove either (and if you have certificate-based protection to remove - and you have the credentials - you can use the same thing, just change the security method for batch processing to Certificate instead of Password).
OK I’ve downloaded your file and installed. The option Remove Security appears under the Encrypt action only if I have a file open and it will indeed remove the pw from that file and allow me to save back to the same file name. However I don’t see an option to add multiple files to the action, and if no file is open, the action is dimmed out. This is my last hurdle to getting this job done; can you point me in the right direction?
Ok I found that. If I point to the same folder they are in currently, to overwrite the existing files, I get an error message “Did not save. Save would require overwriting existing file.” This is what I want.
If I create a new folder and save to that, I get “File may be read-only or another user many have it open. Please save the doc with a diff. name or in a diff. folder.” Of course I can’t rename these files.
How can I ever thank you? You are my new best friend. This last attachment did the trick - exactly what I needed to do. If you had to do some extra programming to get this done, I'm eternally grateful. Adobe, WHY did you have to make this so hard??