Skip navigation
Currently Being Moderated

Premiere Pro CC Quits On Startup?

Sep 15, 2013 3:36 PM

Tags: #error #version #pro #premiere #creative #trial #glitch #startup #cloud #quit #cc

So for an odd reason as soon as I start it up it will just quit and I get a 'premiere pro cc has stopped working' message. I've tried re-installing, restarting comp, runing as administrator,changing compatability mode, but still nothing.


It is up to date and everything so I don't know why. I'm running on windows 7, usiing the trial version of premiere. I was hoping to try the new features.


Can anyone help me out?

  • Currently Being Moderated
    Sep 15, 2013 4:54 PM   in reply to BrodieWL

    Trash prefs? Did you uninstall using the clean tool?

    Mark as:
  • Currently Being Moderated
    Sep 15, 2013 5:02 PM   in reply to BrodieWL

    What is your exact brand/model graphics adapter (ATI or nVidia or ???)

    What is your exact graphics adapter driver version?

    Have you gone to the vendor web site to check for a newer driver?

    Do NOT rely on Windows Update to have current driver information

    -you need to go direct to the vendor web site and check updates for yourself

    Mark as:
  • Currently Being Moderated
    Sep 18, 2013 6:56 AM   in reply to BrodieWL



    Thanks for choosing Adobe forums,


    Please provide following information :


    What is the OS and version ?

    What is the Graphics Card installed on the system ?

    How much Ram do you have ?

    Do you use any external Hard Drive ?

    Are you using security software e.g. Norton, etc




    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points