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Cauthen
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converting PST files into PDF's & the recipient can't print

Sep 20, 2013 7:59 AM

I am having the following issue with Adobe: I am converting PST files into PDF's and the recipient can view the information, but they cannot print. Actually, some information such as whether there is an attachment is displayed in the printout, but none of the actual text appears. I do not see any security settings at this end that would be causing this, but I have been assured that there is nothing on the recipients either. The same thing was happening when I sent it to a colleague here in the office.

 
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  • Currently Being Moderated
    Sep 20, 2013 8:39 AM   in reply to Cauthen

    Can you post an example PDF? You can use https://workspaces.acrobat.com/app.html to post the file.

     
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