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Nadir Taibi
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Unable to install adobe Drive CC on W7 64 bits - HD SSD

Sep 21, 2013 8:18 AM

Hi system return

ERROR: System check returned with error : 6

sound like  no creative suite installed but it is...

thanks

 
Replies
  • Currently Being Moderated
    Sep 21, 2013 11:40 AM   in reply to Nadir Taibi

    Hi Nadir Taibi,

    Please refer the thread: http://forums.adobe.com/thread/1036905 .

     

    Regards,

    Romit Sinha

     
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  • Currently Being Moderated
    Sep 22, 2013 5:55 AM   in reply to Nadir Taibi

    Moving discussion to Adobe Drive.

     
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  • Currently Being Moderated
    Sep 23, 2013 9:02 AM   in reply to Nadir Taibi

    Hi Nadir Taibi,

     

    Adobe Drive 5 (CC) will work with the trial version of Illustrator CC, and does not require other CC or CS6 products.

     

    Also, we run Adobe Drive CC on 64-bit Win7 every day, so generally that should not be a problem.

     

    Here are a few things to try:

    - were you able to uninstall Adobe Drive 4 successfully, before installing Adobe Drive 5 (CC)?

    - after uninstalling AD4, reboot your Win7 machine before running the AD5 installer.

     

    If you still see an installation error after this, please attach the full installer log found here:

    C:\Program Files (x86)\Common Files\Adobe\Installers

     

    Thanks,

     

    -Chris

     
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  • Currently Being Moderated
    Sep 23, 2013 9:57 AM   in reply to Nadir Taibi

    You can also obtain technical assistance for Adobe Drive via complimentary and fee-based support plans. Information on these plans and info. on additional troubleshooting resources is available at: http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click the question “Need a different country or region?”, choose a country or region, then click GO. Alternatively, you can click Change beside the country name at the top of the screen to select a different country or region.

     
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