Audio and animations are lost when uploading .pptx presentations to the Adobe Connect server.

[Tom_0872315]

Hello, I have made several Adobe Presenter presentations which contain voice narration and animations. These presentations play fine when viewed as .pptx files on my local computer, or published as .pdfs and viewed on my local computer, or emailed and viewed by others.

However, when I load the .pptx files onto the Adobe Connect server, I can view the presentation, (with default 5 second slide timing), but the narration and animations are missing.

I think that the audio and animation files need to be uploaded to the Connect server, but do not know how to do that. I've tried loading the presentation as a packaged .prpkg file, but Connect does not accept that file type. I have also tried loading the file onto Connect as a .pdf, but it won't open. Any ideas? I'm running Windows 7 with Adobe Presenter version 8.

Thanks!

Tom

[Mstpierre112]

I don't know anything about the Connect server, but when I upload to a cloud based LMS I publish to a .zip file and upload the .zip.  Have you tried that at all?

[Tom_0872315]

Thanks for the suggestion, that worked! Now I get the full experience.

Best regards,

Tom

[Guest]

Hi Tom

Just some info as to what is happening.

Whenever you are uploading your pptx to connect, Presenter's assets folder do not get uploaded to connect

In order to publish the conent like audio, video, attachments to connect, you will have to use the publish to connect feature in Presenter.

Else you can publish to tour local machine and then upload the zip as content to connect.

Hope this resolves your issue

Thanks

Mahesh

[Tom_0872315]

Thank you Mahesh, that solved the problem!

Best regards,

Tom