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PSE 12 Fehler bei gemeinsame Technologien

Sep 25, 2013 9:41 AM

Tags: #elements #12 #fehler #fehlermeldung #gemeinsame #technologien #innstallieren

Hallo,

kann Photoshop Elements 12 als trial nicht installieren.

Fehler bei Installation von gemeinsame Technologien.

 

Mein System: Windows 8, 64bit.

Bereits installiert: Lightroom 5.2 und Photoshop elements 10 + 11. Alle 3 Kaufversionen. Keine Trials.


Der ASA findet keine Fehler.

 

Nach meiner Suche im Internet soll es an einem anderen Adobe Programm liegen.

Aber an welchem? Und wenn ich dieses lösche, um PSE 12 zu installieren, kann ich es anschließend wieder installieren oder bekomme ich dann auch diesen Technologie-Fehler bei meinem gekauften Programm.

 

Jemand einen Tipp?

 
Replies
  • Currently Being Moderated
    Sep 25, 2013 12:08 PM   in reply to khausst55

    Please restart your system once and then try installing PSE12.

     

    Thanks

    Andaleeb

     
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  • Currently Being Moderated
    Sep 25, 2013 10:33 PM   in reply to khausst55

    Hi,

    Do you have creative cloud installed on your machine?.

    Also can you please follow the below mentioned steps and then share the mentioned log files:

     

    Start PSE12 installation again. Please see if it is successful . If not , please share the below mentioned log files so that we can debug the problem and can suggest a solution.

     

    1.       [CommonFilesFolder]\Adobe\Installers\ PSE12 STI Installer 12.0 <Date of installation failure in mm-dd-yyyy format>.log.gz

    2.       CommonFilesFolder]\Adobe\Installers\ PSE12 AMTLib Support 12.0 <Date of installation failure in mm-dd-yyyy format>.log.gz

    3.       CommonFilesFolder]\Adobe\Installers\ EO12 AMTLib Support 12.0 <Date of installation failure in mm-dd-yyyy format>.log.gz

    4.       Start -> Run -> %Temp% -> PSE12Setup.log

    5.       Start -> Run -> %Temp% -> PSE12Install.log

    6.       Start -> Run -> %Temp% -> Elements12OrganizerInstall.log

    7.       Start -> Run -> %Temp% -> PDApp.log

    8.       Start -> Run -> %Temp% -> oobelib.log

     

     

    Thanks,

    Anushree

     
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  • Currently Being Moderated
    Sep 26, 2013 12:35 AM   in reply to khausst55

    Well just a workaround. This will surely install PSE.

    Steps:

    1. Start Task Manager

    2. Go to the Processes tab.

    3. Click on the Description column. It will sort all the processes in alphabatical order.

    4. Now kill all the Processes with Description starting with "Adobe ....."

     

    Now run your setup(without restarting your machine). This will install PSE.

     
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  • Currently Being Moderated
    Sep 26, 2013 7:32 AM   in reply to khausst55

    Good to hear!

     
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  • Currently Being Moderated
    Nov 2, 2013 12:51 PM   in reply to khausst55

    I detected Creative Cloud Desktop as the reason.

    After uninstalling Creative Cloud Desktop, Photoshop Elemenst 12 could be installed without any error message

     
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