Adobe Reader XI has suddenly stopped working on my Windows 8 laptop. It has worked previously and I'm not sure what has changed. I have the most up to date version of Adobe Reader. I have uninstalled it and reinstalled the program. I have also used the adobe cleaner but nothing seems to be helping. Please help! I have lots of information from classes that are in pdf files. Thank you!!
It says 11.0.
I'm not sure if it will help, the location is AcroRd32 (C:\program files (x86)\adobe\reader\11.0\reader).
There is no error message. When I open Adobe Reader it stays open for a few seconds and then closes by itself.
Some things to try...
I can open Adobe Reader by itself. When I tested the compatibility it states "Adobe Reader cannot open in Protected Mode due to an incompatibility with your system configuration". The option "do not open with protected mode disabled" is automatically checked. Is there a way to change this? How can I make the system compatible?
I ran the Anti-rootkit utility TDSSKiller and there were no threats detected.