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In Design corrupted - can't upgrade Digital Publishing Tools

Oct 4, 2013 11:43 AM

I am getting this error message when launching In Design:

 

"Your application install seems to be damaged, Please reinstall the application."

 

In the process of trying to fix a pixelation problem with Adobe Acrobat and my Mac Book Pro retina I was recently advised by Adobe staff to remove some files/folders.

 

See discussion:

 

http://forums.adobe.com/message/5729668#5729668

 

 

I was advised to remove folders:

 

1. Go to ~/Library/Preferences folder, delete all files that have adobe on it.

 

2. Go to ~/Library/Application Support  folder, delete Adobe folder

 

After following these instructions, I discovered that doing so also removed In Design, Photoshop, Lightroom, etc from my hard drive.

 

I've since re-installed these programs through the Creative Cloud app, but I get the above error message everytime I launch them.

 

Now I can not upgrade In Design to get the Digital Publishing Suite tools. I get the error message telling me that I need to reinstall - and I just did reinstall.

 

Please help and advise - THANKS!

 
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