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adrian camarillo
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there is a problem with adobe acrobat/reader

Oct 14, 2013 6:29 PM

error: 'There is a problem with adobe acrobat/reader. if it is running, please exit and try again (507:507)' then XI11.0.0.4 setup runs and tries to open pdf file (Your 2012 Form 1099 from Edward Jones (pdf), exits with error: adobe pdf reader This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that it is a valid Windows Installer patch package.' i tried running command acrofix.exe, but to no avail.

thank you

 

[email address removed]

 
Replies
  • Currently Being Moderated
    Oct 14, 2013 5:58 PM   in reply to adrian camarillo

    I don't know what acrofix.exe is; can you explain?

     

    Use http://labs.adobe.com/downloads/acrobatcleaner.html

     
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  • Currently Being Moderated
    Oct 14, 2013 6:31 PM   in reply to adrian camarillo

    Note that the cleaner will also remove Acrobat.

     

    P.S. this is a public forum; please do not post your email address or other private data (by sending the forum notification with all its headers back to the forum).

     
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