Skip navigation
Currently Being Moderated

Font issues when saving file as a PDF

Oct 18, 2013 11:26 AM

How can I update my fonts so that I can save the document as a PDF? I get an error message and a separate popup window stating 'The "HelveticaNeueLTStd-BdIt" Font is not available.' I have some cross-referencing issues going on. Can anyone help resolves these?


  • Currently Being Moderated
    Oct 31, 2013 3:14 PM   in reply to Nickster

    When generating a PDF, what do your PDF settings look like? If you have the "Rely on system fonts only" option selected (see screenshot), you probably do not have the font in question (HelveticaNeueLTStd-Bdlt) installed on your system.



    If you are not relying on system fonts (this option is unchecked, which I don't believe is good practice), the font might not be available in FM. I don't know what version of FM you're running, but in FM10, you could try opening your file, and go to View > Pods > Fonts to display all fonts that are currently being used in your document and all instances of each font. Usually all missing fonts are replaced with "Times New Roman", so you can use the font pod to replace those instances with the correct font (if available in FM. Check Format > Font to see what fonts are available).


    I would definitely double-check that the font you need is actually installed on your system. I ran into the same problem, and that was my issue.


    For the cross-references, you need to provide better information. What is the issue? Are the xrefs not displaying correctly? Are the links going to the wrong place? etc.




    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points