While having been contacted by email and letter through the USPS, I have done as the instructions requested. However, I made several attemtps to have my credit monitored by Experian as per instructed, but each time I was told there were no records to review. Being over 50 years old I find that impossible to believe. I think this offer is not viable or intended to actually sign up with, but that has only been my experence so far...
Have you contacted Experian support yet? If not, you can you have them call (866) 578-5413 and provided them your information that you received in the mail
Let us know if you have any questions
Boy does Adobe make it hard to keep liking them (which I do).
The activation code I was given won't work on the Protectmyid.com site. The link in the letter takes you to the regular enrollment page - so maybe that's the problem.
I already had an account with PMI but there was no way to add a year because of the Adobe debacle. I had to cancel my existing account and then signup for the Adobe deal. Unfortunately, the code didn't work so the agent offered me "offline" coverage. Now, get this, you get alerts MAILED to you, rather than sent to your cell or emailed to you. WTF??? Am I still living in the 1990's?
Maybe this is a sign that I really shouldn't bother with the coverage although it sounds pretty good.
AND WHO THE HECK WAS IN CHARGE OF SECURITY AT ADOBE ANYHOW? The "Chief Security Officer" (note the quotes) that signed the letter? Why isn't he ON THE STREET? 28,000,000 (that's MILLION) stolen CC#s AND the entire source code for Photoshop???? Why isn't the ENTIRE IT STAFF ON THE STREET?
What is the world coming to?
So...good luck getting your coverage!
I am a bit surprised that you were not able to extend your membership wiht Protect My ID. I had to look up the information my self on their site as you should be able to receive an email or text message of the alert and rely on just snail mail to be notified. Here is a link to the FAQ http://www.protectmyid.com/faq/
Which credit reporting company's credit report does ProtectMyID monitor?
ProtectMyID.com monitors your national credit report from Experian. You will be notified of several important changes to any of your credit reports with email and, if you choose, SMS Mobile Text messaging alerts. You'll know about new derogatory information, recent inquiries into your credit, and several indicators of possible Identity Theft.
It would be good for you to continue with the free year of credit monitoring. You might check with their support again to request to be notified by email or text messages.
You're right about the website. I was having the same probem. To use the activation code, you need to enter the website exactly as the letter:
It will take to a different screen to enter the activation code.
In the absence of that, you could check out CreditKarma.com, which is a completely free credit report & monitoring service that any one can use at any time – and is pretty cool for the price.
I just tested the link as I was able to view the page. http://www.protectmyid.com/default.aspx?sc=678055
You might try a different browser and clear the browsers cache and cookies. There should not be an expire date.
If you still need help with your code you can call Experian customer support 1-877-297-7780
That link you sent is not the link I sent and it was not where I was being forwarded to, and actually, the link I sent is forwarding correctly now also. This was not working earlier.
I'm hearing too many bad things about Experian though...
Scott, do you actually know anything about identity theft of Credit Reporting Agencies in general? Call Experian? On the number you posted? Do you know what will happen? You will be sent to automated systems about 15 times, and if you are lucky you will get an agent on the phone who will tell you that EXPERIAN is a credit reporting agency. Protect My ID is a product that is affiliated with Experian's credit report monitoring service. This is a completely separate entity than the actual credit reporting agency. The monitoring services cannot address matters regarding your credit report (or lack thereof). They can merely sell you a product that will monitor your report. Please hire an identity theft expert from the FTC or US Attorney General's office to answer questions that you clearly know nothing about. This is a nightmare. I handle nightmares by solving problems. I solve problems by writing letters. My problem right now is that my identity has been stolen because Adobe supplied my personal information to thieves. The US Attorney General actually returned my phone call. You know who didn't? Adobe.
This link seems right. But I went through the application process and, even after submitting my ss# plus mother's maiden name, I got thrown out with the error shown below so i guess i am screwed!
We are currently unable to process your request. If you need further assistance, please email us at email@example.com or call us at 1-877-297-7780. Thank you - we appreciate your business!
At least the number above took me to someone who could help. Apparently it was a problem with Safari becuase I tried again in Firefox and it worked.
Good to hear that you were able to resolve your ProtectMyID issue. Other users have stated that Firefox and Google Chrome works best for this issue.
Let us know if you need further assistance.
terimakasih partisipasi anda akan membantu meningkatkan layanan
"google"dimasa yang akan datang "by Publik Sosial Ronisyahrony awould"
"everyone" ronisyahrony <http://gravatar.com/ronisyahrony>
memberikan layanan terbaik buat anda lihat kami <http://google.com> telah
menciptakan sistem "relevan"publik ronisyahrony untuk
2013/11/15 Scott V <firstname.lastname@example.org>
Re: ProtectMyID Alert Membership... created by Scott V<http://forums.adobe.com/people/Scott+V>in *Security
Alert* - View the full discussion<http://forums.adobe.com/message/5843916#5843916