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Audio & Video get out of sync when rendering. Using Elements 11.

Oct 20, 2013 6:50 PM

Tags: #premiere_elements_11

Original video is fine. But when rendering a MPEG video using Elements 11, if the video is long, the Sound and Video get out of sync. I'm experimenting with different save formats, but am needing help understanding which, or the MANY options, to choose to hopefully save in HD/High Quality format, yet not have this issue. What should I try? Thanks.

  • Currently Being Moderated
    Oct 20, 2013 6:53 PM   in reply to BrifromBool

    Welcome to the forum.


    Can you please tell us which OS version you are on?


    Then, please tell us the full specs. of your Source Files (your Imported media)?


    Last, your Project's Preset?


    Good luck, and let us know a bit more,



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  • Currently Being Moderated
    Oct 21, 2013 9:31 AM   in reply to BrifromBool



    I have a few things for you to try until Hunt returns to your thread.


    Some might buy into the a variable frame rate for your cell phone video as the cause of your out of sync audio in Premiere Elements 11 and suggest fixing the frame rate in Quicktime Pro. I do not find that necessary in the cases that I have looked at so far with my iPod video and iPhone video. But, for the record, does your video properties readout indicate whether you record from the cell phone with a fixed (30 frames per second) frame rate or a variable one with min and max frame rates shown?


    From what you wrote, it would appear that you or the program are not setting up your project correctly. Match the source media properties with those of the project preset.


    If you have 1280 x 720 @ 30 frames per second source, set up the project preset manually.

    • Open new project.
    • Go to File Menu/New/Project
    • In the new project dialog, select NTSC/AVCHD/AVCHD Lite 720p30
    • Before you exit the new project dialog, be sure to have a check mark next to "Force Selected Project Setting on this Project".


    When you are back in the Premiere Elements 11 Expert workspace, use Add Media/Files and Folders/Projects Assets from where you drag your video to the Timeline.


    When you are ready to export that Timeline, please look at




    MP4 - HD720p60

    then go to Advanced Button/Video Tab for that preset to change the frame rate to 29.97 and other settings as soon exactly as in screenshot of the lower part of the Export Settings dialog for MP4 - HD720p60.




    Leave the Bitrate settings found as is for now.

    Just focus on the details under the Video Tab as shown in the screenshot.


    Please let us know the outcome.





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  • Currently Being Moderated
    Oct 31, 2013 6:57 AM   in reply to BrifromBool



    Thanks for the update.


    We will be looking forward to your results when your schedule permits.



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