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MerlinMoo
Currently Being Moderated

Bridge fails to open

Oct 20, 2013 8:47 PM

Tags: #bridge #open #to #fails

After an update, yesterday, to Bridge CC it now will not open

 
Replies
  • Currently Being Moderated
    Oct 20, 2013 9:08 PM   in reply to MerlinMoo

    <<Moved to Br forum>>

     

    Do you get any error on launching?

     

    Please provide me with the following logs.

     

    You can find them at:

    Be CC Installer logs

    For Mac:

    Library\Logs\Adobe\Installer

    For Win:

    Program Files(x86)\Common Files\Adobe\Installers

     

    AAM logs

    For Mac:

    /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0

    For Win:

    C:\Users\<username>\AppData\Local\Adobe\AAMUpdater

     

    Appreciate your help, and apologize for the inconvenience.

     

    Regards,

    Ashutosh

     
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  • Currently Being Moderated
    Oct 21, 2013 8:29 AM   in reply to MerlinMoo

    I don't have CC but from another post looks like current version is 6.0.1.6.  You are on 6.0.0.24

     

    Do you have the new Cloud Updater?

     
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