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OpenDirectoryDude
Currently Being Moderated

ML 10.8.5 photoshop elements 9, installer failed to initialize.

Oct 21, 2013 8:16 AM

adobe_error.png

 

package for support 40-92900-072421102013

 

cd ~/Desktop/Adobe Photoshop Elements 9/Install.app/Contents/MacOS/

if i try to run the installer from the command line i get

> ./Install

ditto: can't get real path for source

ditto: can't get real path for source

 

i also tried disabling my anti-virus software, no joy ;(

 

installed it as root, problem solved.

 
Replies
  • Currently Being Moderated
    Oct 21, 2013 12:56 PM   in reply to OpenDirectoryDude

    OpenDirectoryDude is this related to the other discussion you started at http://forums.adobe.com/message/5773847#5773847?  In that discussion you were trying to install Photoshop Elements 6.0 and faced difficulties.  You then stated that Photoshop Elements 11 did install successfully.  Is there a reason which you are now also trying to install Photoshop Elements 9?

     

    To diagnose why Photoshop Elements 9 is failing to install you will want to review the installation log files.  Please see Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-usin g-logs-elements.html for information on how to locate and interpret your installation log files.  You are welcome to post any specific errors you locate to this discussion.

     
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  • Currently Being Moderated
    Oct 21, 2013 1:02 PM   in reply to OpenDirectoryDude

    Hi OpenDirectoryDude,

     

    If installing the software via Root user account solves the problem, then the issue might be with the Disk / User permissions.

    Please check if you have proper permissions for the following folder : ~/Library/Application Support/Adobe

     
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  • Currently Being Moderated
    Oct 22, 2013 6:06 AM   in reply to OpenDirectoryDude

    Photoshop Elements 6 is an old version and has not been tested and is incompatible with Mac 10.8.5.

     
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