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Adobe Flash Crashing

Oct 21, 2013 11:17 AM

Hi! I'm having an issue with Adobe Flash not working in either Firefox or IE. I am running Windows 7 64 Bit.

 

In Firefox, if I try to open a website (example: youtube.com) a popup box comes up saying: Adobe Flash Player 11.9 r900 has stopped working.

 

In IE, the flash plugin is not recognized at all and videos do not try to load. I have reinstaled both Flash and Firefox with no success.

 

Here are the additional details on the issue.

 

Problem signature:

  Problem Event Name:    BEX

  Application Name:    FlashPlayerPlugin_11_9_900_117.exe

  Application Version:    11.9.900.117

  Application Timestamp:    5244d3b6

  Fault Module Name:    StackHash_27eb

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Offset:    675992cd

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.1.7601.2.1.0.768.3

  Locale ID:    1033

  Additional Information 1:    27eb

  Additional Information 2:    27eb358fe674a6f15dafe56d42bb9bf3

  Additional Information 3:    2f06

  Additional Information 4:    2f06c18113e6d7c00e6b91fa1fde84b6

 

Any help would be greatly appreciated! Thank you!

 
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