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Photoshop CC don't have 3D Option

Oct 21, 2013 7:29 PM

I was try to search the solution but there is no one work for me.
I hope adobe can help me about it.

 
Replies
  • Currently Being Moderated
    Oct 21, 2013 7:31 PM   in reply to Hoh Yue

    Video card needs at least 512mb of VRAM memory.  Will not work with Win XP

     

    Hope this helps.  If not supply more info.

     
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  • JJMack
    5,978 posts
    Jan 9, 2006
    Currently Being Moderated
    Oct 21, 2013 8:24 PM   in reply to Hoh Yue

    Use menu Edit>preferences>performance make sure Photoshop had GPU enabled. if not there will be no 3D. You system info states it is and you have 2GB of VRAM use advance settings and enable OpenCL also.

    ss.jpg

     
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  • JJMack
    5,978 posts
    Jan 9, 2006
    Currently Being Moderated
    Oct 21, 2013 9:43 PM   in reply to Hoh Yue

    There may be a later driver for your notebook

     

    Version331.58 - WHQL
    Release DateMon Oct 21, 2013
    Operating SystemWindows 7 64-bit
    Windows 8.1 64-bit
    Windows 8 64-bit
    LanguageEnglish (US)
    File Size246.4 MB

    http://www.geforce.com/drivers/results/68502/

    A quick look seemed to indicate it supports OpenCL

     
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  • Currently Being Moderated
    Oct 22, 2013 8:13 AM   in reply to Hoh Yue

    Update your PS as you are using version 14.0.  Click on Help/update

     
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  • Currently Being Moderated
    Jan 18, 2014 5:06 PM   in reply to Curt Y

    I have 4096mb and the 3D option is not available... I also cannot enable check-off the Use OpenCL box either... any help?

     
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  • Currently Being Moderated
    Jan 18, 2014 5:54 PM   in reply to A Terrible Photoshopper

    Open CL does not work with all cards.

     
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  • Currently Being Moderated
    Jan 18, 2014 6:13 PM   in reply to Curt Y

    so does that mean i wont be able to use 3D? With my current card that is

     
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  • Noel Carboni
    23,456 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 18, 2014 6:30 PM   in reply to A Terrible Photoshopper

    OpenCL doesn't have much of anything to do with 3D rendering.  And it's not available on 32 bit Photoshop either.

     

    Please post a copy of your Help - System Info output as the user above did.

     

    -Noel

     
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  • Currently Being Moderated
    Jan 18, 2014 6:34 PM   in reply to Noel Carboni

    Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64

    Operating System: Windows 8 64-bit

    Version: 6.2

    System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

    Physical processor count: 2

    Processor speed: 2695 MHz

    Built-in memory: 3546 MB

    Free memory: 1962 MB

    Memory available to Photoshop: 2927 MB

    Memory used by Photoshop: 60 %

    Image tile size: 132K

    Image cache levels: 4

    OpenGL Drawing: Enabled.

    OpenGL Drawing Mode: Basic

    OpenGL Allow Normal Mode: True.

    OpenGL Allow Advanced Mode: True.

    OpenGL Allow Old GPUs: Not Detected.

    OpenCL Unavailable

    OpenGL Version: 3.0

    Video Rect Texture Size: 16384

    OpenGL Memory: 512 MB

    Video Card Vendor: ATI Technologies Inc.

    Video Card Renderer: AMD Radeon HD 7520G

    Display: 1

    Display Bounds: top=0, left=0, bottom=768, right=1366

    Video Card Number: 1

    Video Card: AMD Radeon HD 7520G

    Driver Version: 8.982.7.0

    Driver Date: 20120808000000.000000-000

    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,ati umd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdv a,atiumd6a.cap,atitmm64.dll

    Video Mode: 1366 x 768 x 4294967296 colors

    Video Card Caption: AMD Radeon HD 7520G

    Video Card Memory: 512 MB

    Serial number: 91198709403270006793

    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

    Temporary file path: C:\Users\Cameron\AppData\Local\Temp\

    Photoshop scratch has async I/O enabled

    Scratch volume(s):

      D:\, 25.4G, 3.02G free

      C:\, 672.5G, 612.9G free

    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\

    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

     

     

    Installed components:

       ACE.dll   ACE 2013/03/19-12:09:02   79.535293   79.535293

       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

       AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

       AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484

       AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517

       AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768  

       AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481

       AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481

       AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481

       adobe_caps.dll   Adobe CAPS   7,0,0,21  

       AGM.dll   AGM 2013/03/29-12:09:59   79.536232   79.536232

       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

       aif_core.dll   AIF   5.0   79.534508

       aif_ocl.dll   AIF   5.0   79.534508

       aif_ogl.dll   AIF   5.0   79.534508

       amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

       ARE.dll   ARE 2013/03/19-12:09:02   79.535293   79.535293

       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

       Bib.dll   BIB 2013/03/19-12:09:02   79.535293   79.535293

       BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293   79.535293

       boost_date_time.dll   DVA Product   7.0.0  

       boost_signals.dll   DVA Product   7.0.0  

       boost_system.dll   DVA Product   7.0.0  

       boost_threads.dll   DVA Product   7.0.0  

       cg.dll   NVIDIA Cg Runtime   3.0.00007  

       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

       CIT.dll   Adobe CIT   2.1.6.30158   2.1.6.30158

       CITThreading.dll   Adobe CITThreading   2.1.6.30158   2.1.6.30158

       CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293   79.535293

       dvaaudiodevice.dll   DVA Product   7.0.0  

       dvacore.dll   DVA Product   7.0.0  

       dvamarshal.dll   DVA Product   7.0.0  

       dvamediatypes.dll   DVA Product   7.0.0  

       dvaplayer.dll   DVA Product   7.0.0  

       dvatransport.dll   DVA Product   7.0.0  

       dvaunittesting.dll   DVA Product   7.0.0  

       dynamiclink.dll   DVA Product   7.0.0  

       ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742

       FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561

       filter_graph.dll   AIF   5.0   79.534508

       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

       imslib.dll   IMSLib DLL   7.0.0.37  

       JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139

       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

       LogSession.dll   LogSession   2.1.2.1756  

       mediacoreif.dll   DVA Product   7.0.0  

       MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029

       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  

       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  

       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  

       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

       PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1.   1.

       pdfsettings.dll   Adobe PDFSettings   1.04  

       Photoshop.dll   Adobe Photoshop CC   CC  

       Plugin.dll   Adobe Photoshop CC   CC  

       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34  

       PSArt.dll   Adobe Photoshop CC   CC  

       PSViews.dll   Adobe Photoshop CC   CC  

       SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742

       ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742

       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

       updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

       WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

     

     

     

     

    Required plug-ins:

     

     

       Accented Edges 14.0

       Adaptive Wide Angle 14.0

       Angled Strokes 14.0

       Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Bas Relief 14.0

       BMP 14.0

       Camera Raw 8.2

       Camera Raw Filter 8.2

       Chalk & Charcoal 14.0

       Charcoal 14.0

       Chrome 14.0

       Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Color Halftone 14.0

       Colored Pencil 14.0

       CompuServe GIF 14.0

       Conté Crayon 14.0

       Craquelure 14.0

       Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Crop and Straighten Photos Filter 14.0

       Crosshatch 14.0

       Crystallize 14.0

       Cutout 14.0

       Dark Strokes 14.0

       De-Interlace 14.0

       Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Diffuse Glow 14.0

       Displace 14.0

       Dry Brush 14.0

       Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Embed Watermark 4.0

       Extrude 14.0

       FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Fibers 14.0

       Film Grain 14.0

       Filter Gallery 14.0

       Fresco 14.0

       Glass 14.0

       Glowing Edges 14.0

       Grain 14.0

       Graphic Pen 14.0

       Halftone Pattern 14.0

       HDRMergeUI 14.0

       IFF Format 14.0

       Ink Outlines 14.0

       JPEG 2000 14.0

       Lens Blur 14.0

       Lens Correction 14.0

       Lens Flare 14.0

       Liquify 14.0

       Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Mezzotint 14.0

       MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Mosaic Tiles 14.0

       Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Neon Glow 14.0

       Note Paper 14.0

       NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Ocean Ripple 14.0

       Oil Paint 14.0

       OpenEXR 14.0

       Paint Daubs 14.0

       Palette Knife 14.0

       Patchwork 14.0

       Paths to Illustrator 14.0

       PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Photocopy 14.0

       Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Pinch 14.0

       Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Plaster 14.0

       Plastic Wrap 14.0

       PNG 14.0

       Pointillize 14.0

       Polar Coordinates 14.0

       Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Poster Edges 14.0

       Radial Blur 14.0

       Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Read Watermark 4.0

       Reticulation 14.0

       Ripple 14.0

       Rough Pastels 14.0

       Save for Web 14.0

       ScriptingSupport 14.0

       Shake Reduction 14.0

       Shear 14.0

       Smart Blur 14.0

       Smudge Stick 14.0

       Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Spatter 14.0

       Spherize 14.0

       Sponge 14.0

       Sprayed Strokes 14.0

       Stained Glass 14.0

       Stamp 14.0

       Sumi-e 14.0

       Targa 14.0

       Texturizer 14.0

       Tiles 14.0

       Torn Edges 14.0

       Twirl 14.0

       Underpainting 14.0

       Vanishing Point 14.0

       Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Water Paper 14.0

       Watercolor 14.0

       Wave 14.0

       WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       Wind 14.0

       Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

       ZigZag 14.0

     

     

    Optional and third party plug-ins: NONE

     

     

    Plug-ins that failed to load: NONE

    Flash:

       Adobe Exchange

       Kuler

    Installed TWAIN devices: NONE

     
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  • Noel Carboni
    23,456 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 18, 2014 6:38 PM   in reply to A Terrible Photoshopper

    Right off the bat I see that your ATI display driver is a year and a half out of date (noting the Driver Date: 20120808... indication).

     

    Go to AMD.com, select the display driver that matches your hardware and operating system - which is likely going to be their Catalyst 13.12 package - and download and install it.

     

    I'm betting that will get Photoshop's features working for you.  It works for me (I have an ATI 7850 and Catalyst 13.12).

     

    -Noel

     
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  • Noel Carboni
    23,456 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 18, 2014 6:40 PM   in reply to Noel Carboni

    Also, go into Help - Updates or run the Photoshop CC application and update your Photoshop to 14.2, which was recently released.

     

    -Noel

     
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  • Currently Being Moderated
    Jan 18, 2014 6:42 PM   in reply to Noel Carboni

    Ok I will try this. Thank you so much... I haven't updated anything but windows since I bought this laptop

     
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  • Noel Carboni
    23,456 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 18, 2014 6:53 PM   in reply to A Terrible Photoshopper

    Ah, I didn't realize it was a laptop.  Often with laptops you need to go to the web site of the maker of the laptop to get new drivers.

     

    -Noel

     
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  • Currently Being Moderated
    Jan 18, 2014 6:58 PM   in reply to Noel Carboni

    it still amd... i tried and it failed so im not all taht worried about it...

     
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