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HELP - FM10 does not save files - Now Resolved

Oct 22, 2013 12:20 AM

Tags: #framemaker10

Thanks all viewers! Issue resolved.

A recently installed FM plugin (AcrolinxIQ) seem to have caused the issue.

Plugin uninstalled - issue resolved.

 

 

 

 

I have an issue with saving files/book files that has been occurring since October 17th, 2013.

 

Win7 (64-bit),

FM10 (10.0.2.419) installed (working in Unstructured).

 

When I have a book open, I click the Save button for any of the files (including the book file), the button does not grey out.

 

 

1. When I select File > Save all files in a Book, frame shows all the signs that it "saves" all the files.

2. I then select FIle > Close all files in a Book.

3. Frame now prompts - do I want to save each and every file.
      I have to click Yes/No to each and every file (nightmare).

4. I then manually click the Save button to save the book, and again - the button does not grey out.

5. I then click File > Close Book, Frame now prompts do I want to save the book file.

 

 

Here's what I tried so far to resolve, but without any success:

1. I typically work with files located on a netword drive, so I copied some books over to a local drive (c:\). SAME BEHAVIOUR.

2. I completely uninstalled Frame, and installed it again. SAME BEHAVIOUR.

 

Anyone here seen this? Any ideas?

 

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