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OS X 10.9 Mavericks / Dreamweaver CC Issue

Oct 22, 2013 5:05 PM

Tags: #java #dreamweaver #os-x #mavericks #10.9

I hope someone can help, am a bit stuck.

 

I (foolishly) upgraded to OS X 10.9 and now cannot load Dreamweaver. I'm being asked to install Java SE 6 (which I have now done about 20 times) but the application never loads.

 

I have uninstalled, including settings. Reinstalled. Rebooted. Repaired Permissions.

 

Any suggestions..?

 
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  • mattdwm
    218 posts
    Sep 6, 2010
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    Oct 22, 2013 7:43 PM   in reply to andychamberlainuk

    I'm having the same issue.

     
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    Oct 22, 2013 9:00 PM   in reply to mattdwm

    Same issue here. Help

     
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    Oct 23, 2013 1:09 AM   in reply to JosephPatrickMoore.com

    Hi All,

     

    I just found a link stating that in 10.9 although Java says its installed terminal reports it otherwise .http://wallydavid.com/macos-x-10-9-mavericks-beta-tips-tricks-installi ng-java

     

    Please confirm if java is installed by Opening your terminal in /Applications/Utilities/Terminal.app  and type “java -version”.

     

    I would suggest you guys to try out the workaround stated in the link in case java does not exist in your systems

    Meanwhile we too are investigating this issue and I will keep you guys updated

     
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    Oct 23, 2013 2:15 AM   in reply to andychamberlainuk

    I have same issue.

    The problem is I have already installed Java 7 jdk for eclipse.

    When I start Dreamweaver, it looks for Java 6 SE.

    Should I install it?

     
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    Oct 23, 2013 3:00 AM   in reply to andychamberlainuk

    Hello Andy,

     

    Can you please let us know if you installed Java SE 6 from the alert dialog you get on launch of Dreamweaver. This will help others who are also facing similar issue.

     

    Please note, installing Java SE 7 will not help. When you launch Dreamweaver, an alert dialog with a button to install Java SE 6 will be popped if it is not already installed. Clicking on the button will install the required Java runtime and Dreamweaver can be launched there after.

     

    Regards,

    Yalpi Shiva prasad

     
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    Oct 23, 2013 4:54 AM   in reply to andychamberlainuk

    Same for me and the solution mentionned above worked.  I did go to ~Library in my system (Not the User Library), removed the folder Java completely.  Then Internet Plug-ins just above and Removed the Java Plug-In.  Emptied the trash, ran dreamweaver and installed java again from the pop-up and it opened again.

     

    Thanks for the tips guys !

     
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    Oct 23, 2013 5:19 AM   in reply to andychamberlainuk

    Another solution is to re-enable Java SE 6 from Terminal using steps 1-4 from here: http://support.apple.com/kb/HT5559?viewlocale=en_US&locale=en_US  after installing the Java SE 6 install prompt in the Alert dialogue box.

     

     

    Worked the ticket for me.

     
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    Oct 23, 2013 5:38 PM   in reply to andychamberlainuk

    None of the solutions above have worked for me so far. I've uninstalled and re-installed java, restarted my computer, as well as followed the steps provided in the links above. Dreamweaver cc won't open for me at all. It pops up on the dock for 1/2 a second and immediately closes. Very frustrating.

     

    Edit: So, I managed to resolve this by uninstalling Dreamweaver CC, repairing disk permissions via Disk Utility, restarting my computer, and then re-installing Dreamweaver CC. Dreamweaver is now open and running just fine.

     

    Message was edited by: queenofnoise

     
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    Oct 23, 2013 6:37 PM   in reply to andychamberlainuk

    Try updating Java via the App Store.  I already had JRE7 and I was unable to launch anything in CS5 or CS6 because of the Java message. I downloaded and installed it three times before doing the App Store update which finally took.

     
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    Oct 25, 2013 8:45 AM   in reply to Mike M

    Hi All,

     

    Java was installed on my system and was upgraded as an outcome of the Maverick update. If I uninstall JRE 7, how will that affect my Maverick Upgrade?  Does anyone have inputs regarding the effects on Maverick by returning to JRE 6 or reinstalling JRE 7 via a different channel?

     

    The installation of Maverick crashed my drive and I had to do a recovery amid stream. Only Two apps were rejected by Maverick; Dream Weaver and a Western Digital app.

     

    It may make sense to wait a day or two if a bugfix is put out rather than fiddle with the Java updates. I hope something comes out quickly.

     
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    Oct 25, 2013 11:27 AM   in reply to GeoBub

    Installing JRE 6 http://support.apple.com/kb/DL1572  won't affect JRE7. Apparently Mavericks doesn't have 6, it only has 7, and apps like CS4, CS5 and CS6 need 6 in order to run, until Adobe releases an update to make them work with 7, which they may or may not do, given the "push" to move everyone to "the cloud".

     

    I've read literally hundreds of posts in the Apple forums about people who've had a total system failure after installing Mavericks. I've had a few things not work as expected, but it's been pretty much "smooth sailing" so far.

     
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    Oct 25, 2013 11:52 AM   in reply to Mike M

    Hello. Just installed Mavericks this morning. Have installed Java SE6. Everything is working except Dreamweaver CS5 v11.0 build 4993. Opens with menus and then without any alerts coming up it crashes. Have uninstalled Java, restarted, installed SE6, restarted, and nothing works. Any foolow-ups that may help me?

     

    Thanks.

     
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    Oct 25, 2013 12:56 PM   in reply to adplusd1

    I find it interesting that Apple calls this new system 'Maverick' as it is the first major deployment after the Steven Jobs Era. A Maverick is a dissenter and refuses to abide by the rules. A Maverick is also an unbranded range animal - wild. This OS deployment is a departure from the traditional Apple Brand not only in look but also performance. It is closer to Microsoft in brand now.

     

    I have dealt with information technology since the Summer of 1982. We have learned very little over the years. I transitioned to Apple in 2009 because of Microsoft's genuine advantage being disingenuous. After proving my legitimate ownership of the Microsoft products, Microsoft was unable to recover my machine after shutting it down. I purchased Adobe's CS5 DreamWeaver having Spry which rendered the application useless and wasted my money. I am quite bitter about that. There have been case study after case study about using vendor specific technologies. Adobe ignored every one of the long hard learned principles about vendor specific technologies.

     

    Again we are faced with this problem with compatibility issues between the OS and Adobe products. And again this is something that could be avoided had there been collaboration between Adobe and Apple. I am not saying this is Adobe's fault but it is thier issue to fix now.

     

    When will we ever learn?

     
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    Oct 25, 2013 1:38 PM   in reply to GeoBub

    GeoBulb,

     

    You need to do a little research

    1. Mavericks is a surfing spot near Pillar Point Harbor in Northern California. Hence the "wave" picture that's used as the default desktop wallpaper.
    2. Not only is it OS X's first non-cat name, it's actually named after a German Shepard named Maverick. Hard to say how many place names in California are named after dogs, but it could be an interesting trend.
    3. The name is a possessive, not a plural (several Mavericks).

     

     

    Spry was a good technology in its day. That day has come and gone, as have the days of framed pages and AP DIv only pages and tables as layouts.  Those who refuse to move along with technology, usually only gripe about how poorly their old techniques and software perform by comparison.

     

    I'm not "made of money", but I have made connections in the computing world that allow me to keep up with most of the new technologies within a short time after their release if not immediately.  I don't have funds for professional training, so I spend a lot of time (a commodity of which I have much more than money) "self teaching" and practicing to learn the latest industry practices. It was just a few months ago I built my first "Fluid Grid" layout website. The client is extremely pleased with it, and although $2500 would have had me doing that when CS6 first came out, I know what I'm doing with it now and I learned just as much as a college class or Lynda.com course would have taught me.

     

    Mavericks has a lot of features I'm still getting used to, and I've disabled some of them because they either don't serve my needs or they're counterproductive to my work. "Spaces" is one. I keep a second monitor for "Full screen" windows in apps that work with dual screen workspaces, like Dreamweaver, Photoshop and Audition. Spaces prevents that by putting a menu bar and dock on each display. I've had to rewrite several keyboard shortcuts that conflict with Adobe shortcuts, but I'm working thorough it. All in all, Mavericks is working pretty well for me so far... INCLUDING with Adobe apps.

     

    FWIW, I've NEVER seen an OS rollout that ever went 100% "glitch free", especially out of Microstuff. At least Apple is batting .900 or better instead of .500 at best.

     
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    Oct 25, 2013 3:09 PM   in reply to Mike M

    Thanks McBlob,

     

    Despite whatever the other reasoning is, a Maverick remains what it is unbranded, wild by definition of the term.

     

    I use JQuery and probably I am more current and trained than most. ie Undergrad in Operations Management, Masters in IT, PMP, MicorSoft Cert, Novell Cert, RDBMS cert, etc... The qualifications are present to comment. My concern is the the application was rendered useless as it could not be configured. This wasted my money.  I had to purchase the upgrade and never used the previous application purchased due to the inability to configure it correctly. The reasoning was painfully apparent that a vendor specific technology was attempted without market support.

     

    There are scores of case studies that point to how to implement emerging technologies. The common practice is the build a consortium of major market stakeholders. The more stakeholders the merrier but three major ones at a minimum to embrace the technology. This is how standards are produced industry wide and supported. There are scores of these consortiums from the IEEE, 3WC, Jquery Foundation, etc...

     

    This current issue appears strongly to be a lack of collaboration between Apple and Adobe as this seems to have caught them by surprise. Yet another common concern, collaboration, in the industry that case study after case study points towards. Even outside the industry in industries like Supply Chain. Collaboration up and down the chain is essential - it is fundamental to not only reducing problems but also profitability. Software applications can be considered supply chain having downstream and up stream management, cash flows, and information flows.

     

    I just wonder when, just when will we ever practice these things; collaboration, how to deploy emerging technologies, etc...? In the rush to market and profits we cost ourselves incredible amounts of money.  I don't think the opportunity costs of rushing this upgrade to market out weighed the costs accruing now... 

     

    I appreciate Adobe participating in this dialogue and not removing these posts. Whereas, Apple removed the posts and sent me an email about my lack of productive comments. There was nothing different said there than here; an attention getter then follow on discussion. Thanks!

     
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    Oct 26, 2013 2:18 AM   in reply to adplusd1

    Hi,

     

    same problems... after 2 days installing and recovering finished with working mavericks and dreamweaver CS 5

     

    First i only upgrade my system... dreamweaver crashed.. i think i was to fast with restoring from TC.

    Third time i installed a new fresh lion system, upgraded to mavericks without updating the system before

    (i forgot, i do not update xcode, i will test it later...)

     

    i migrate my whole User from time capsule

     

    repair rights in harddisk manager

     

    start photoshop and install Java 6

     

    now i don´t want to make the same mistake and found this forum

     

    Post 9  Step 1 - 4

    http://support.apple.com/kb/HT5559?viewlocale=en_US&locale=en_US

     

    start dreamweaver

     

    need to correct the folders because i rename the hard disk

     

    now it works

     

     

    hope i can help you!

     

    Nachricht geändert durch Schultka

     
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    Oct 25, 2013 3:34 PM   in reply to GeoBub

    GeoBub wrote:

     

    I appreciate Adobe participating in this dialogue and not removing these posts. Whereas, Apple removed the posts and sent me an email about my lack of productive comments. There was nothing different said there than here; an attention getter then follow on discussion. Thanks!

    I get one a week there removed "for violating community guidelines".

     

    They are an "uppity bunch", aren't they? They HAVE been a bit more liberal with the Mavericks forum because they need to gather as much feedback as they can, and that means listening to a lot more 'griping" than they normally would.

     
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    Oct 25, 2013 3:55 PM   in reply to Mike M

    ROTFL, once again the Cluetrain Manifesto is a series of 95 thesis on the internet. It is kind of like Martin Luther's 95 points of discussion tacted on the Angleton's Church Door.  One thesis is particularly interesting to your point here. Companies love to dominant the conversation and flood it with serendipitous messages of their utopia. However, they are only a equal participant in the conversation. The conversation will go on with or without them. They might as well participate as an equal and have a voice.

     

    Apple lost its voice as now the conversation has moved elsewhere. They may pick up on it somewhere else but it will have been over by then.  It amazes me. The same ole issues exist today as in 1982. Its just more complex and faster with broader touchpoints. We tend to just ignore what we know and rediscover things. One day human lkind will land on the Moon and discover that America was there already - kind of like America's discovery that the Vikings preceded Columbus. 

     
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    Oct 27, 2013 10:14 PM   in reply to adplusd1

    Hello adplusd1,

     

    The issue seems to be not dependent on the Java installation. Can you please submit the crash report to Adobe in the Crash ino dialog that is popped on crash. Also can you please forward the crash report to my mail id "yprasad_@_adobe_._com"(ignore the underscores, they are added to avoid spam bots).

     

    Regards,

    Yalpi Shiva Prasad

     
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    Oct 28, 2013 12:49 AM   in reply to andychamberlainuk

    Installing Java for OS X 2013-005 solved my issue.

     

    I faced the same issue after updating to Mavericks. In try to solve this issue when i run command in terminal

     

    java -version

    It gave me message, No java runtime, request installing.

     

    So after updating Java SE to latest version i installed this http://support.apple.com/kb/DL1572?viewlocale=en_US and it solved my problem in 5mins.

     
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    Oct 28, 2013 1:13 PM   in reply to andychamberlainuk

    After reading everything in here and getting no results at all here was my problem, and how I solved it...

     

    PROBLEM:

    Couldn't open Dreamweaver, everytime it prompted me for the Java update and everytime it failed at 15.7MB into the download.  Error read, Network error, could not download.

     

    SOLUTION:

    I tried everything in this forum, nothing worked: Dumped Java folder and Internet Utility, tried Terminal commands, downloaded the Java Platform http://www.oracle.com/technetwork/java/javase/downloads/index.html , restarted five times, etc.

    Finally, I uninstalled Dreamweaver (Applications menu, Uninstall Adobe Dreamweaver CC, leave preferences), still had the same problem.

    Downloaded Java from here... http://support.apple.com/kb/DL1572

    And walla, it worked. 

     

    My suggestion, try that Apple Java download link first, if it doesn't work then dump Java and try again, if that doesn't work, uninstall Dreamweaver and use that Apple Java download link.

     
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    Oct 28, 2013 1:49 PM   in reply to Happiest Camper

    The Oracle download for Java 6 WON'T work. Apple has "tweaked" Java for OS X and the ONLY way to get it to "stick" in Mavericks is to download from the link you went to or via the App Store.

     
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    Oct 29, 2013 12:57 AM   in reply to andychamberlainuk

    I can confirm that a installation from http://support.apple.com/kb/DL1572 solved my problem with Fireworks CS5

     
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    Oct 30, 2013 7:09 AM   in reply to andychamberlainuk

    Don't know if this solution has been already posted. Had serious problems with Dreamweaver after installing Maverick. Long story short, here's what I had to do:

    1. Uninstall Java 6 by deleting 1.6.0.jdk found in Macintosh HD/Library/Java/JavaVirtualMachines/
    2. Uninstall Java 7 by opening terminal and pasting in sudo rm -fr /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin
    3. Uninstall Dreamweaver including preferences.
    4. Restart
    5. Install Java 7 found here: http://support.apple.com/kb/DL1572?viewlocale=en_US
    6. Install Dreamweaver

     

    Hope this saves someone some time and frustration...

     
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    Oct 30, 2013 1:52 PM   in reply to anteater

    According to Apple, Java6 JRE isn't installed with Mavericks and MUST be reinstalled for certain apps (including CS5 and CS6) to run after the upgrade.
    I don't believe uninstalling the JRE that it needs to run is really the solution, but if it works for you, okay.

     
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    Oct 31, 2013 2:23 PM   in reply to Mike M

    I've tried everything that's being talked about here... to no avail. Any more answers?

     
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    Oct 31, 2013 3:01 PM   in reply to kevinclawson44

    Have you tried it under another user account?

     
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    Oct 31, 2013 4:16 PM   in reply to Mike M

    Hi All,

     

    I got Dreamweaver running using this link to install JRE 6.

     

    http://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US

     

    If you have multiple Java engines installed you may want to remove all of them except for JRE 6 and JRE 7. Unless you have a app that requires an earlier version then leave that one.

     

    Once installed I saw differences in the Dreamweaver Application. It is now broken into multiple elements intead of a single window. I don't know if this is a simple configuration issue or a new architecture.

     

    However, my iPad freezes with the upgrade and pages continues to battle with documents versions in iCloud. While an Apple issue it just builds on the problem.

     

    JT

     
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    Nov 1, 2013 6:47 PM   in reply to Yalpi Shiva Prasad

    While this works, for the moment, downgrading other applications to make Adobe work, should not be a solution.

     

    That's just my opinion.

     
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    Nov 1, 2013 7:58 PM   in reply to SLJeans

    Hi slJeans,

     

    I don't know how other apps are downgraded as you can have multiple engines running. You just want to run the ones that are needed and no more.

     
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    Nov 6, 2013 12:09 PM   in reply to GeoBub

    I had the same problem with CS5 opening for 2 seconds before crashing. I followed all the various bits of advice above but to no avail. I then decided to try removing Dreamweaver user preferences and much to my pleasure all is now fine.

     
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    Nov 7, 2013 3:17 AM   in reply to GaryJStarling

    Hello Gary,

     

    The issue discussed in this thread is where users are unable to launch Dreamweaver due to missing Java Runtime.

    The issue you are referring to seems to the Crash on Launch discussed in the below thread. On Mavericks, Dreamweaver CS5(newer versions work fine) is crashing on opening Browser Lab panel. So if the Dreamweaver Workspace a Browser Panel and not minimized, on every launch Dreamweaver CS5 would try to load Browser lab and hence crash.

    http://forums.adobe.com/message/5799374

     

    So when you removed the User Preferences folder, the workspace got cleared and hence you are able to launch now.

     

    Regards,

    Yalpi Shiva Prasad

     
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    Nov 12, 2013 10:49 PM   in reply to andychamberlainuk

    I am having the same issue here that others have described above - Dreamweaver CC immediately crashes upon startup. I did a clean install of the public release of Mavericks and have had no other issues with any other CC appliations. I have tried troubleshooting with all of the suggestions in this thread with no success. Very frustrated.

     

    However, I did notice an oddity with a Dreamweaver startup file in the directory  /Library/Application Support/Adobe/Startup Scripts CC/Dreamweaver . There are two items inside this directory: (1) a file named "dreamweaver-12.0.jsx"; and (2) a folder named "dreamweaver-13". Inside "dreamweaver-13", there is a file named "dreamweaver-11.0_en_US.dat".

     

    Oddly enough, there doesn't seem to be a .jsx file for Dreamweaver version 13. In fact, there doesn't seem to be any file related to version 13 in this directory at all.

     

    A quick look at the other apps with folders in the ~/Startup Scripts CC director all seem to include a .jsx file referencing the correct versions, with the one exception being Photoshop, whose .jsx file doesn't seem to specify a particular version.

     

         InDesign = "indesign-9.0.jsx"

         Bridge = "bridge-6.jsx"

         Illustrator = "illustrator-17.jsx"

         Photoshop = "photoshop.jsx"

     

    Any thoughts about this?

     
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    Nov 13, 2013 1:17 AM   in reply to tgd85

    Hello tgd85,

     

    Can you please send me the crash report to yprasad_@_adobe_._com(Please ignore the underscores).

    Also is the crash consistently happening or intermittent.

     

    Meanwhile can you please try the following and let me know if it works.

    1. Log into system

    2. Open Finder

    3. Press Cmd+Shift+G

    4. Enter /Users/<Your Account Name>/Library/Application Support/Adobe/ in the dialog that appears and press Enter key

    5. Rename "Dreamweaver CC" folder name to "Dreamweaver CC Backup"

    6. Press Cmd+Shift+G

    7. Enter /Users/<Your Account Name>/Library/Preferences in the dialog that appears and press Enter key

    8. Rename file "Adobe Dreamweaver CC Prefs" to "Adobe Dreamweaver CC Prefs Backup"

    9. Launch Dreamweaver CC

     

    If you are unable to navigate to Library folder under your home directory, please refer to the article: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html to unhide the folders.

     

    Regards,

    Yalpi Shiva Prasad

     
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    Dec 17, 2013 11:23 PM   in reply to Yalpi Shiva Prasad

    I am having the same issue. New Macbook Pro with Mavericks pre-installed. New CC account. Everything else works but not Dreamweaver CC. Dreamweaver CS6 seems to still work fine.

     

    Tried all the above, no joy.

     

    Not when I try reinstalling Java, Dreamweaver seems to run for longer before crashing. The next time I try it it crashes immediately.

     
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    Dec 18, 2013 12:11 AM   in reply to Wayne J. Cosshall

    Hi Wayne,

     

    I successfully got mine up and running but not without some changes that occur. While bothersome you can work with it. I do.

     

    I simply removed All Java installs, the affected software, etc... Then rebooted to ensure cleanup of the removed applications.  Once up again, I added in the Java engines (Only the necessary version required) then added back the affected apps. It seemed to work.

     

    If you have a 'scrubber' app that cleans up zombies and/or unparented garbage that is better. Hope this helps.

     

    JT

     
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    Dec 18, 2013 12:18 AM   in reply to GeoBub

    Hi Wayne ,

     

    For the crashes part of it , Can you please update to the latest available version 13.2 (we made it live only yesterday). This update has some crash fixes in it .
    In case you still see the crashes , Do write to me at vharis_@_adobe_._com(please ignore the underscores) with the crashlog attached

     
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