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karieanne
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Cannot launch dreamweaver cs5 after os 10.9 update

Oct 24, 2013 12:02 PM

Tags: #cs5 #dreamweaver #os10.9

I did click off the app nap option ... any other fixes? Everything else adobe appears to be funcioning normally.

 
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  • Currently Being Moderated
    Oct 24, 2013 12:11 PM   in reply to karieanne

    A lot of folks are finding they need to install Java after upgrading, have you checked out this thread yet...

     

    http://forums.adobe.com/thread/1320137?tstart=0

     
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  • Currently Being Moderated
    Oct 25, 2013 12:31 AM   in reply to karieanne

    Hello karieanne,

     

    Can you please check on your laptop if Java 6 is installed by entering the following in Terminal. If Java 6 is installed properly terminal will display the Java 6 version otherwise it will pop up a dialog to install Java SE 6 runtime. If you get the popup click on Install button.

    >java -version

     

    Also note, if you have installed Java SE 7 it will not help as you will still get a popup to install Java SE 6 runtime on launching Dreamweaver.

     

    You can refer to the following article for more information: http://www.macobserver.com/tmo/article/uninstall-or-disable-java-on-a- mac

     

    Regards,

    Yalpi Shiva Prasad

     
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    Oct 29, 2013 9:23 PM   in reply to karieanne

    Hello karieanne,

     

    Thank you for the screenshot and more information on the issue. This is not realted to the Java SE 6 installation issue reported in other threads like http://forums.adobe.com/thread/1320137?tstart=0.

     

    Please note, Dreamweaver is loading properly but is crashing while Browser Lab panel is instantiated after Dreamweaver is launched. I was able to reproduce the crash.

     

    Please try launching Dreamweaver CS5 after renaming / deleting user configuration folder(deleting user configuration folder will loose all user configuration data like, extensions, keyboard shortcuts, custom snippets, etc.):

                  “/users/<Your Account Name>/Library/Application Support/Adobe/Dreamweaver CS5/” or in short ~/Library/Application Support/Adobe/Dreamweaver CS5.


    If the above path is hidden in Finder, please follow the steps in the following blog to unhide the files in Finder: http://www.tech-recipes.com/rx/3104/os-x-show-hidden-files-and-folders -in-mac-os-x-finder/. Thank you Fritz for the link.


    On successful launch after renaming/removing user configuration folder, you can either use one of the default workspaces or a custom workspace without Browser Lab panel.

    Since Mac OSX 10.9 is not a supported OS for Dreamweaver CS5(Dreamweaver CS5 System Requirements), the crash might not be taken for fix.

     

    Please let me know if you still not able to resolve the issue.

     

    Regards,

    Yalpi Shiva Prasad

     
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  • Currently Being Moderated
    Oct 28, 2013 10:26 PM   in reply to karieanne

    Hello karieanne,

    You can find Dreamweaver CS5 user configuration folder under “/users/<Your Account Name>/Library/Application Support/Adobe/Dreamweaver CS5/” or in short ~/Library/Application Support/Adobe/Dreamweaver CS5.

    Thanks & Regards,
    Yalpi Shiva Prasad

     
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  • Currently Being Moderated
    Oct 29, 2013 8:29 AM   in reply to karieanne

    That folder is hidden in OSX 10.9.

     

    Here's how to find hidden folders...

     

    http://www.tech-recipes.com/rx/3104/os-x-show-hidden-files-and-folders -in-mac-os-x-finder/

     
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  • Currently Being Moderated
    Oct 29, 2013 9:19 PM   in reply to karieanne

    Hello Karieanne,

     

    Happy to hear you are able to launch Dreamweaver now.

     

    Regards,

    Yalpi Shiva Prasad

     
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    Oct 30, 2013 10:41 PM   in reply to Yalpi Shiva Prasad

    Thank you for this solution.  It worked for me.

     
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