I just created a film trailer, exported it, then uploaded it to Vimeo and put it on my website.
I received a complaint from a customer saying he couldn't hear 2 of the video clips on his iPhone,
but the rest of the video clips in the trailer, he heard without a problem.
I can hear these 2 video clips out of both speakers on my computer, but the sound is a bit quieter
than the other clips. There are no audio filters on either clip.
1st - post a link so others may check
2nd - post a screenshot of your export settings so others may see what you are doing
A screen shot works well to SHOW people what you are doing http://forums.adobe.com/thread/592070?tstart=30
Yes there are two clips out of phase One at about 1:28 and the other at about 1:45. If you have audition play the audio looking at the phase meter, the faulty clips will show as out of phase. To fix it just use 'fill left' audio effect on the faulty clips.