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maxwheaton
Currently Being Moderated

when I open photoshop 6 it crashes.

Oct 25, 2013 9:43 AM

When I open photoshop CS 6 I get this message as soon as it opens. "Adobe Photoshop has stopped workik and windows is looking for a soloution".   Of course windows never finds a soloution and I get the message to "close program". The problem started a couple of days ago when I was editing a video and PS froze. I had to use the "task manager" to close PS. The problem has been happening since then,  My system is Intel(R) i5 CPU  750 @ 2.67 GHz 2.79 GHZ,  16 gigs of ram,  64bit.

 

I have uninstalled numerous times, rebooting and reinstalled it via cloud. I'm at a loss at what to do next. Do I have to call a high priced tech to come and take a look????? 

 
Replies
  • Pierre Courtejoie
    7,052 posts
    Jan 11, 2006
    Currently Being Moderated
    Oct 29, 2013 5:17 AM   in reply to maxwheaton

    Hello, did you try to reset your preferences?

     
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  • JJMack
    6,049 posts
    Jan 9, 2006
    Currently Being Moderated
    Oct 29, 2013 5:28 AM   in reply to maxwheaton

    Look in windows reliability History for the Photoshop Crash and double click on it to see what is crashing within Photoshop.

    rel.jpg

     
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